Richard Black
Yulee,FL
Overview
3
3
years of professional experience
Work History
Lead Technician
Amerit Fleet Solutions
Brandon, FL
12.2021 - Current
- Maintained up-to-date knowledge of current technology trends.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Implemented changes to improve system performance or reliability.
- Installed new components or replaced defective parts to restore functionality.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
- Assisted junior technicians in resolving complex technical problems.
- Analyzed customer requirements to determine appropriate solutions.
- Performed routine maintenance on vehicles including oil changes and tire rotations.
- Inspected fire extinguishers and eye wash stations to identify potential safety violations and implement corrective actions.
- Contacted customers prior to date of scheduled installation to verify appointment.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Ensured that all systems were compliant with industry standards and regulations.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Completed training on OEM equipment maintenance, occupational safety, and heavy equipment operations.
- Managed quality control and maintained high level of customer satisfaction.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Documented processes for future reference by team members.
- Managed multiple projects simultaneously while meeting deadlines.
- Followed safety practices to safeguard against injury and damage to property.
- Identified areas where improvements could be made in terms of system efficiency or cost savings.
- Recommended corrective and preventive actions to boost product reliability.
- Provided technical support to customers and staff on a variety of hardware and software issues.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Tested components, assemblies and systems to diagnose problems.
- Installed operating systems, configured settings, and added and removed applications as needed.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Fostered relationships with internal and external customers.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Completed scheduled appointments on time to drive quality service.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Tested new applications for compatibility with existing systems.
- Coordinated with vendors to ensure timely delivery of products or services.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Kept records of parts and equipment used in projects to update inventory.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Installed and maintained control systems and other technical components to complete equipment installations.
- Communicated with distributors to acquire necessary equipment for projects.
- Supplied production data to field operators, technicians, engineers, and supervisors.
- Validated adherence to best practices, quality standards and customer specifications.
- Utilized hand tools to properly splice cables.
- Trained users in the use of new software packages or hardware devices.
- Created detailed reports summarizing all installation activities.
- Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
- Enforced compliance with quality standards to maintain production requirements and sustain business operations.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Achieved cost-savings by developing functional solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Completed routine maintenance and repair.
- Conducted testing of software and systems to ensure quality and reliability.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
Centralized Hiring Manger
Amerit Fleet Solutions
Walnut Creek, CA
08.2021 - Current
- Monitored recruitment trends and identified recruiting sources to meet hiring goals.
- Researched industry trends to inform compensation and performance strategies.
- Created interview questionnaires, job descriptions and advertisements, pre-screening protocols and post-interview assessments.
- Assisted in employee recruitment, hiring and interview processes.
- Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.
- Cultivated and maintained relationships and ongoing communication with potential job candidates.
- Conducted new hire orientations to provide company information and establish performance requirements.
- Developed employee orientation and training programs for new hires.
- Collaborated with other departments to understand their staffing needs and develop appropriate recruitment plans.
- Helped with employee transfers and referrals.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Provided feedback to candidates throughout the hiring process.
- Developed and maintained job postings, recruitment strategies, and applicant tracking systems.
- Reported on workplace health and safety compliance to superiors.
- Suggested promotions and wage increases according to employee performance.
- Advised managers on best practices for interviewing techniques and selection criteria.
- Resolved employee queries regarding job descriptions or roles during hiring processes.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed routine maintenance and repair.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Conducted testing of software and systems to ensure quality and reliability.
- Identified needs of customers promptly and efficiently.
- Managed household errands and other essential duties.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Skills
- Testing and repair
- Mechanical troubleshooting
- Codes compliance
- Diagnostic testing
- System testing
- Data analysis
- Product testing
- Safety compliance
- Support documentation composition
- Remote support management
- Report preparation
- Practices management
- System maintenance
- Material testing
- Team scheduling
- CompTIA certification
- Schematics interpretation
- Mechanical aptitude
- Electrical systems
- Equipment commissioning
Timeline
Lead Technician
Amerit Fleet Solutions
12.2021 - Current
Centralized Hiring Manger
Amerit Fleet Solutions
08.2021 - Current