Overview
Work History
Skills
Timeline
Generic

Richard Black

Yulee,FL

Overview

3
3
years of professional experience

Work History

Lead Technician

Amerit Fleet Solutions
Brandon, FL
12.2021 - Current
  • Maintained up-to-date knowledge of current technology trends.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Implemented changes to improve system performance or reliability.
  • Installed new components or replaced defective parts to restore functionality.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
  • Assisted junior technicians in resolving complex technical problems.
  • Analyzed customer requirements to determine appropriate solutions.
  • Performed routine maintenance on vehicles including oil changes and tire rotations.
  • Inspected fire extinguishers and eye wash stations to identify potential safety violations and implement corrective actions.
  • Contacted customers prior to date of scheduled installation to verify appointment.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
  • Ensured that all systems were compliant with industry standards and regulations.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Completed training on OEM equipment maintenance, occupational safety, and heavy equipment operations.
  • Managed quality control and maintained high level of customer satisfaction.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Documented processes for future reference by team members.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Followed safety practices to safeguard against injury and damage to property.
  • Identified areas where improvements could be made in terms of system efficiency or cost savings.
  • Recommended corrective and preventive actions to boost product reliability.
  • Provided technical support to customers and staff on a variety of hardware and software issues.
  • Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Tested components, assemblies and systems to diagnose problems.
  • Installed operating systems, configured settings, and added and removed applications as needed.
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Fostered relationships with internal and external customers.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Completed scheduled appointments on time to drive quality service.
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Tested new applications for compatibility with existing systems.
  • Coordinated with vendors to ensure timely delivery of products or services.
  • Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
  • Kept records of parts and equipment used in projects to update inventory.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Installed and maintained control systems and other technical components to complete equipment installations.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Supplied production data to field operators, technicians, engineers, and supervisors.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Utilized hand tools to properly splice cables.
  • Trained users in the use of new software packages or hardware devices.
  • Created detailed reports summarizing all installation activities.
  • Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
  • Enforced compliance with quality standards to maintain production requirements and sustain business operations.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Operated a variety of machinery and tools safely and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Updated and maintained databases with current information.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Achieved cost-savings by developing functional solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed routine maintenance and repair.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.

Centralized Hiring Manger

Amerit Fleet Solutions
Walnut Creek, CA
08.2021 - Current
  • Monitored recruitment trends and identified recruiting sources to meet hiring goals.
  • Researched industry trends to inform compensation and performance strategies.
  • Created interview questionnaires, job descriptions and advertisements, pre-screening protocols and post-interview assessments.
  • Assisted in employee recruitment, hiring and interview processes.
  • Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.
  • Cultivated and maintained relationships and ongoing communication with potential job candidates.
  • Conducted new hire orientations to provide company information and establish performance requirements.
  • Developed employee orientation and training programs for new hires.
  • Collaborated with other departments to understand their staffing needs and develop appropriate recruitment plans.
  • Helped with employee transfers and referrals.
  • Prepared presentations to company executives regarding employee performance and retention trends.
  • Conducted employee performance reviews and implemented corrective actions to increase productivity.
  • Provided feedback to candidates throughout the hiring process.
  • Developed and maintained job postings, recruitment strategies, and applicant tracking systems.
  • Reported on workplace health and safety compliance to superiors.
  • Suggested promotions and wage increases according to employee performance.
  • Advised managers on best practices for interviewing techniques and selection criteria.
  • Resolved employee queries regarding job descriptions or roles during hiring processes.
  • Liaised between management and employees by relaying work information, adjustments and grievances.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed routine maintenance and repair.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Operated a variety of machinery and tools safely and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Identified needs of customers promptly and efficiently.
  • Managed household errands and other essential duties.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Skills

  • Testing and repair
  • Mechanical troubleshooting
  • Codes compliance
  • Diagnostic testing
  • System testing
  • Data analysis
  • Product testing
  • Safety compliance
  • Support documentation composition
  • Remote support management
  • Report preparation
  • Practices management
  • System maintenance
  • Material testing
  • Team scheduling
  • CompTIA certification
  • Schematics interpretation
  • Mechanical aptitude
  • Electrical systems
  • Equipment commissioning

Timeline

Lead Technician

Amerit Fleet Solutions
12.2021 - Current

Centralized Hiring Manger

Amerit Fleet Solutions
08.2021 - Current

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Richard Black