Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Richard Blalock

Kannapolis,NC

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

17
17
years of professional experience

Work History

Parts Manager

Hendrick Automotive Group
Concord, NC
02.2015 - Current
  • Prepared detailed reports on parts department performance, highlighting achievements and areas for improvement.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Led a team of parts department employees, providing training and performance evaluations.
  • Resolved customer inquiries related to part availability or quality issues.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
  • Developed and implemented parts department policies and procedures to improve efficiency.
  • Collaborated with the sales team to support marketing and promotional activities.
  • Ensured compliance with industry regulations and standards in parts management operations.

Supervisor

AMC Theatres
Charlotte, NC
04.2008 - 12.2016
  • Directed and supervised team of 15 employees in daily operations.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Trained new employees on company policies and procedures.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Handled and reconciled money drops according to company policy.

Education

Some College (No Degree) - Marketing

Southern New Hampshire University
Hooksett, NH

Skills

  • Customer service
  • Written communication
  • Self motivation
  • Interpersonal communication
  • Attention to detail
  • Analytical and critical thinking
  • Problem-solving abilities
  • Teamwork and collaboration
  • Market analysis
  • Adaptability and flexibility

References

References available upon request.

Timeline

Parts Manager

Hendrick Automotive Group
02.2015 - Current

Supervisor

AMC Theatres
04.2008 - 12.2016

Some College (No Degree) - Marketing

Southern New Hampshire University

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Richard Blalock