Managed food safety team with 3 direct reports overseeing all food and packaging categories. Responsible for ensuring supply chain partners produced wholesome, high quality ingredients and products to all company and franchise restaurants. Conducted ongoing surveillance of manufacturer's food safety systems and programs, and managed specific food safety requirements for contracted distribution network.
Quality Assurance Product Manager
Jack in the Box Inc.
08.2005 - 04.2018
Managed multiple food and packaging suppliers across different risk categories. Conducted manufacturer plant inspections to ensure food safety and quality specifications were met. Performed product matching projects with alternate suppliers to obtain approval into system. Collaborated with supply partners to make product specification enhancements. Reviewed QA testing results for products and provided supplier feedback to ensure continuous improvement.
Quality Assurance Lab Technician
Jack in the Box Inc.
08.2002 - 08.2005
Responsible for food and packaging analytical testing of all ingredients and packaging (physical, chemical, organoleptic). Created and maintained product testing database, and reviewed with product managers. Maintained and calibrated lab equipment on routine basis.