Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Bogdanski

Tamarac,FL

Summary

Customer-oriented General Manager with 14 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

13
13
years of professional experience

Work History

General Manager

Blackrock Bar And Grill
03.2023 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.

General Manager

Blackrock Bar And Grill
09.2021 - 02.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.

Floor Manager/Bar Manager

Blackrock Bar And Grill
10.2010 - 09.2020
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Evaluated team and employee performance in order to develop and implement effective corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Education

Accounting And Marketing

Davenport University
Grand Rapids, MI

Skills

  • Matrix Management
  • Variance and Risk Analysis
  • Recruitment
  • Networking Abilities
  • Staff Training
  • Menu Planning
  • Staff Development
  • Administrative Skills
  • Customer Experience
  • Staff Management
  • Problem Resolution
  • Verbal and Written Communication
  • Training and Development

Timeline

General Manager

Blackrock Bar And Grill
03.2023 - Current

General Manager

Blackrock Bar And Grill
09.2021 - 02.2023

Floor Manager/Bar Manager

Blackrock Bar And Grill
10.2010 - 09.2020

Accounting And Marketing

Davenport University

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Richard Bogdanski