Richard Borrello
Hamburg
Summary
Self-driven Operations Manager with the ability to provide a full range of management, leadership, and supervision needed for the successful acquisition, performance, and completion of projects across a region. Maintains comprehensive knowledge of railroad operations including dispatching, marketing, maintenance-of-way, mechanical, and transportation activities. Supervises a diverse group of employees and develops training plans for improved performance and goal attainment. Seamlessly develops solutions to obtain maximum profits, drive high levels of efficiency, improve safety practices, and reduce costs. Gathers and analyzes data to make data-driven decisions that solve complex problems and drive continuous improvement initiatives. Exhibits excellent management experience with the ability to work independently in a fast-paced environment and meet deadlines under pressure. Excellent verbal and written communication skills with the ability to effectively communicate with individuals at all levels. Adheres to and enforces a company’s policies and procedures, including state and federal regulations. Proficient in MS Office Suite.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Manager of Facilities and Mission Operations
Satellite Services Inc.
05.2023 - 04.2024
- Provide support, coordinate repairs and capital improvements for Niagara Air Force Base
- Provide technical support to Government personnel for all access control related systems and software
- Collaborate with area personnel to rectify the issue as soon as possible
- Monitor the progress of the problem and adjust as necessary to ensure the successful and timely completion of the issue
- Maintain documentation of problem resolutions in knowledgebase
- Through a program provided by the Government with special access
- Communicate updates with the appropriate company staff on the progress of the repair of gates and equipment
- Responsible for negotiating bids and managing projects through completion
- Coordinate repairs with local and national contractors including HVAC issues as needed
- Review the quality of the work completed with management and operations to ensure that it meets company standards
- Performed Monthly safety training with Staff
- Of 17.from trades in HVAC, Plumbing, Electrical and Carpenter.
Project Manager of Facilities and Access Systems
Life Storage Inc.
06.2022 - 04.2023
- Provide support, coordinate repairs and capital improvements for all access control related issues at the companies' self-storage for 172 locations In Florida
- Provide technical support to store personnel for all access control related systems and software
- Collaborate with area personnel to rectify the issue as soon as possible
- Monitor the progress of the problem and adjust as necessary to ensure the successful and timely completion of the issue
- Maintain documentation of problem resolutions in knowledgebase
- Communicate updates with the appropriate company staff on the progress of the repair of gates and equipment
- Responsible for negotiating bids and managing projects through completion
- Coordinate repairs with local and national contractors including HVAC issues as needed
- Review the quality of the work completed with management and operations to ensure that it meets company standards
- Process disbursements according to established accounting policies and procedures
- Coordinate with E&E Project Managers when necessary
- Perform other tasks as assigned for the successful operation of the company
- As a representative of Life Storage, I maintained a positive, professional rapport with all fellow employees, customers, contractors & all visitors to the properties as is expected.
Branch Manager
ENVIRONMENTAL SERVICES OF VERMONT
02.2018 - 07.2020
- Orchestrated and led operations and continuous improvement initiatives to enhance efficiency organization wide
- Interviewed and hired qualified employees
- Trained and coached new hires
- Led Environmental Health & Safety (EHS) training, and ensured each employee had the appropriate safety gear and PPE
- Completed performance evaluations and provided regular performance feedback to communicate the desired outcome and goal of each employee
- Maintained comprehensive knowledge of FRA, EHS, OSHA, EPA, NY DEC and DOT regulations, and guaranteed the facility complied with all local/state/federal laws and applicable regulations
- Communicated on a daily basis with the President and Vice President of the company to develop strategies for improving operations, productivity, and efficiency.
General Manager
TIERNY, LLC
06.2010 - 02.2018
- Led daily operations of the entire facility, supervised 20 employees, analyzed processes, and remained transparent on how efficiently processes operated
- Analyzed production throughput to improve efficiency, productivity, and product quality
- Gathered and analyzed data to identify areas for continuous improvement and cost reduction
- Developed and managed operating budgets, created reports and spreadsheets, recognized data trends, and made recommendations to senior-level management for process improvements
- Managed all purchasing and preventive maintenance for the facility
- Established relationships with vendors and independent contractors.
Division Manager
HULCHER PROFESSIONAL SERVICES
01.2007 - 12.2009
- Directly supervised, trained, and evaluated a team of 20 in each of 10 divisions
- Provided hands-on support to team members
- Orchestrated daily operations of the business including people management, customer service initiatives, budget management, process improvement opportunities, and administrative management.
Education
Bachelor of Science - Business Management
Liberty University
Lynchburg, VASkills
- MS Office Suite (advanced Excel)
- AS400
- Seibel
- Rail Link
- Open Tech
- Digi Gate
- Axxerion
- Zen Desk
- ADP
- Next GEN
Certification
- 40-Hour HAZWOPER Training | Hulcher Professional Services; Tierny, LLC; and EPS of Vermont
- Conductor Certifications | 49 CFR Part 242 | G&W Railroad
- Railroad Contractor Training | All Major Railroads
- ERailsafe System Training | Hulcher Professional Services and EPS of Vermont
- Rail Link Training
Accomplishments
- D1 Football Scholarship
- Inducted into High School Football Hall of Fame
Core Proficiencies
- Operations Management
- Transportation
- Supervisory / Leadership Skills
- Continuous Improvement
- Team Collaboration
- Union and Contract Negotiations
- Safety Policies & Procedures
- Strategy Planning
- Procurement
- Financial Controls
- Finance / Revenue Reporting
- Project Planning
- Proposal Writing
- Project Management
- Cross-Functional Collaboration
- Employee Training & Development
- Quality Assurance / Quality Control
- Communication Skills
- Budget Management
- Program Management
- Project Accounting
- Procedure Development
- Financial Management
- Customer Satisfaction
- Relationship Building
- Resource Management
- Contract Management
Desired Role
Management of Facilities and Operations
Timeline
Project Manager of Facilities and Mission Operations
Satellite Services Inc.
05.2023 - 04.2024
Project Manager of Facilities and Access Systems
Life Storage Inc.
06.2022 - 04.2023
Branch Manager
ENVIRONMENTAL SERVICES OF VERMONT
02.2018 - 07.2020
General Manager
TIERNY, LLC
06.2010 - 02.2018
Division Manager
HULCHER PROFESSIONAL SERVICES
01.2007 - 12.2009
Bachelor of Science - Business Management
Liberty University
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