Richard Bostick
Austin,TX
Summary
Proven track record in enhancing operational efficiency and driving project success, evidenced by roles at FEMA where spearheaded program delivery improvements. Expert in database management and adept at fostering team collaboration. Achieved budget targets through meticulous attention to detail and exceptional time management skills, consistently exceeding client expectations. Dedicated Project Specialist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Personable program manager with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and grant writing.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Assistant
AARP Services
06.2024 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Monitored security to help maintain equipment, data and information safety.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed approximately 30 incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Program Delivery
Federal Emergency Management Agency, FEMA
05.2023 - 09.2023
- Served on teams and workgroups to advance knowledge and application of federal guidelines, policies and processes on program delivery and related operational objectives.
- Liaised between faculty, staff and administrators to coordinate educational program delivery by-weekly.
- Supported staff recruitment initiatives for high-quality program delivery.
- Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.
- Worked closely with 4 program manager and 6 sight inspectors to meet program delivery goals.
- Operated computers programmed with accounting software to record, store and analyze information daily.
- Generated and reviewed product development documentation to satisfy customer and program requirements.
- Conducted exit interviews and documented employee feedback for use in program improvement.
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Collected and entered evaluation data according to program evaluation plan to devise strategic improvements.
- Provided exceptional ongoing account management to existing clients, facilitating successful ad campaigns, developing lasting partnerships, and updating programs to adapt to market and technological advancements.
- Monitored program performance and outcomes for successful delivery of services.
- Defined and managed feedback loop, integrating customer complaints and suggestions into future programmatic changes.
Public Assistance Coordinator
Adjusters International
02.2014 - 07.2014
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized lose from 75 facilities utilized by the DOE. Estimated recover amounted to 1.3 million in lose from Hurricane Sandy.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Public Assistant Project Specialist
Ch2M Hill Now JACOBS
01.2013 - 10.2013
- Developed and implemented project plans and budgets to ensure successful execution.
- Monitored 15 project progress, identified risks and took corrective action as needed.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers twice weekly.
- Reported regularly to managers on project budget, progress, and technical problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong communication and organizational skills through working on group projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
MBA - Finance
Oklahoma City University
Oklahoma City, OK2002
Associate of Arts - Applied Psychology
Columbia College
Columbia, MO1987
Master of Science - Business Administration And Management
Newman University
Wichita, KS1985
Skills
- File Maintenance
- Database Management
- Customer Service
- Presentation Development
- Spreadsheet Management
- Meeting planning
- Business Writing
- Scheduling Meetings
- Presentation Preparation
- Resource Coordination
- Spreadsheet Creation
- Time Management
- Project Management
Certification
- Building Inspector and Environmentalist, AABIE
- Certified Building Inspector, PARR, Inc.
- Program Delivery Manager Grants (DHS)- FEMA 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Assistant
AARP Services
06.2024 - Current
Program Delivery
Federal Emergency Management Agency, FEMA
05.2023 - 09.2023
Public Assistance Coordinator
Adjusters International
02.2014 - 07.2014
Public Assistant Project Specialist
Ch2M Hill Now JACOBS
01.2013 - 10.2013
MBA - Finance
Oklahoma City University
Associate of Arts - Applied Psychology
Columbia College
Master of Science - Business Administration And Management
Newman University
- Building Inspector and Environmentalist, AABIE
- Certified Building Inspector, PARR, Inc.
- Program Delivery Manager Grants (DHS)- FEMA 2023
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