RICHARD BOUNDS

Veneta

Summary

Dedicated professional with a robust background in freight transportation and customer service. Recognized for maintaining accurate delivery logs and ensuring timely deliveries. Ready to contribute to operational excellence and client satisfaction.

Overview

years of professional experience

Work History

LINEHAUL DRIVER /P&D Driver

Saia LTL Freight

Eugene

01.2022 - Current

Operated freight vehicles to transport goods efficiently and safely.
Maintained accurate delivery logs and trip reports for compliance purposes.
Inspected vehicles pre-trip to ensure adherence to safety standards.
Communicated delivery schedules and route changes effectively with dispatchers.
Loaded and unloaded freight using proper handling techniques and equipment.
Delivered goods to customers on time in excellent condition.
Monitored road conditions during trips, adjusting routes as necessary.
Provided prompt responses to customer inquiries and complaints.
Reported any incidents involving the truck or its cargo to management immediately.
Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.

TRUCK SHOP ASST. MANAGER

Truck N Travel

COBURG

07.2016 - 12.2021

Assisted customers with product inquiries and purchases.
Maintained inventory levels and organized merchandise displays.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to enhance customer service experiences.
Resolved customer complaints effectively and professionally.
Conducted regular stock checks and replenished items as needed.
Answered phone inquiries regarding store hours, product availability, pricing.
Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
Completed daily checklists for smooth shop operations.
Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
Collaborated with other staff members to ensure seamless operations within the store.
Helped shop personnel complete assignments.
Assisted in training new employees on standard operating procedures within the store environment.
Operated equipment and tools in full accordance with safety procedures.
Drove company vehicles to transport tools, equipment and supplies to and from work sites.
Utilized problem solving skills to resolve customer issues quickly and efficiently.
Monitored security cameras for suspicious activity within the store premises.

SALES AND SERVICE / ALIGNMENT TECH

Les Schwab Tires

Springfield

07.2006 - 07.2016

Conducted precise wheel alignments using advanced alignment technology.
Inspected tires for wear and damage, ensuring safety standards were met.
Collaborated with team members to troubleshoot alignment issues effectively.
Maintained equipment and tools, ensuring optimal performance and safety.
Educated customers on tire maintenance and alignment benefits.
Assisted in training new technicians on alignment procedures and equipment use.
Streamlined workflow processes to enhance operational efficiency in the shop.
Maintained accurate records of all completed jobs for future reference.
Operated specialized alignment equipment and wheel balancing machines and instructed others in machine operation.
Inspected brake systems for wear and damage using specialized diagnostic tools.
Repaired and replaced brake components following manufacturer guidelines and safety protocols.
Tested vehicles post-repair to confirm brake functionality and performance standards.
Liaised with customers to explain repairs and present estimates.
Utilized diagnostic tools to identify problems with braking systems quickly and accurately.
Replaced worn components using hand and power tools.
Diagnosed suspension issues through visual and mechanical assessments.
Replaced steering racks and other steering components when necessary.
Disassembled entire suspension systems for inspection purposes.

Education

High School Diploma -

COTTAGE GROVE HIGH SCHOOL

Cottage Grove, OR

Skills

Freight transportation management
Delivery documentation
Vehicle inspection and maintenance

Route optimization strategies
Safety compliance standards
Customer service excellence

Accomplishments

HAVE RECIEVED SAFE DRIVING AWARD EVERY YEAR FROM SAIA

Timeline