RICHARD BOWSER
Sr Deliver Lead
Three Rivers,MI
Summary
Forward-thinking Delivery Manager equipped to handle large-scale delivery planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates staff for maximum performance.
Overview
23
23
years of professional experience
Work History
Sr Delivery Manager
Kellanova
01.2020 - Current
- Increased on-time delivery rates by continuously analyzing processes and identifying areas for improvement.
- Drove process improvements that led to reduced turnaround times for key project milestones.
- Mentored junior project managers, fostering professional growth and improving overall team performance.
- Implemented robust quality assurance measures to minimize defects and ensure the highest standards of product delivery.
Senior Business Analyst
Kellogg Company
07.2018 - 01.2020
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Managed $5M Data Communications Budget
- Directed as a ZBB Lead for $60M Software Spend
- Led as an IT Governance Lead for Divestiture of Keebler Cookie
- Facilitated the transition of Infrastructure to Ferrara Candy Company
- Utilized opportunities to work in other areas of business
- Contributed as a Governance Lead for Software Licensing
- Supervised the IT Divestiture team
- Procured a new TEM onboard at a cost saving
- Built yearly budgets for Data Communication, Software spend
- Held responsible for period end close on all budgets.
Project Manager / Senior Network Manager
Kellogg Company
01.2014 - 07.2018
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Managed Network program to replace EOL equipment, upgraded DMZ and introduced a Proof of Concept (POC) for IP Address space with a budget of $500,000
- Led project team to replace failing hardware with a budget of $70,000
- Developed new hire employees for the Network team
- Directed project teams consisting of Employees and vendors
- Oversaw network team in Safety / Health & Wellness monthly awareness
- Partnered with the Sales organization on many projects
- Generated support processes and documentation for the Network team.
Lead Network Engineer
Kellogg Company
01.2010 - 01.2014
- Recommended network security standards and upgrades to management.
- Developed comprehensive disaster recovery plans to minimize potential impact on critical systems during unexpected events.
- Designed new Metropolitan Area Network (MAN) in Battle Creek - $84,000 cost savings
- Led global project to change Network Authentication
- Developed new Virtual Private Network (VPN) technology for PC Roll-out
- Optimized Battle Creek plant network for better redundancy
- Managed the Wyoming plant network upgrade.
Senior Project Manager
Kellogg Company
1 2010 - Current
- Led projects related to finance, internal audit and infrastructure
- Applied prior knowledge to bring about solutions to project challenges
- Managed the budget for projects
- Delivered the gates for all projects.
Global Senior Network Engineer
Eaton Corporation
01.2007 - 01.2009
- Developed a budget for a $1M project to replace all laptops in 6 facilities
- Managed 1 telecommunications personnel and 7 field service technicians
- Facilitated a project plan to migrate from Banyan to Exchange (in 12 weeks, under budget)
- Ensured field sales force laptop rollout (225-250 laptops)
- Generated automated PC image for over 4,000+ systems
- Designed Level 1 and 2 Help Desk as a member of a 4-person team
- Performed the installation of infrastructure in the new plant, including design/ budget
- Executed LAN upgrade projects for plant and corporate headquarters with minimal downtime
- Created and managed processes for Follow-The-Sun Global WAN support
- Provided professional support, technical assistance and training
- Administered budget for the Telecommunications and WAN development
- Led Divisional IT Security
- Enforced corporate standards and set local standards to minimize the total cost of ownership
- Managed 3rd party contractors at the Galesburg facility, ensuring infrastructure reliability
- Supported Operational Network on a global basis
- Developed enterprise standards for hardware, documentation, Network Management, and VoIP
- Implemented VoIP (over MPLS) across the WAN
- Produced high-availability network core, multi-provider WAN access, 10gig LAN backbones, gigabit to the desktop with VoIP, and multi SSID wireless access
- Configured Layer 2 and 3 Cisco Catalyst Ethernet switches to include multiple VLANs, trunking, VTP, edge switching, STP, QoS, and Ether Channel
- Utilized several Ethernet frame capturing applications, including Windump, Ethereal, and Wireshark, to analyze and troubleshoot the network
- Resolved server/network problems (Windows Server 2003, Active Directory, VMware)
- Developed remote phone extension replacement
- Created RFID tracking for assembly lines.
Divesture IT Governance Lead
Kellogg Company
06.2019 - 01.2021
Education
Master of Business Administration -
Cornerstone University
Grand Rapids, MIBachelor of Science, Business - undefined
Cornerstone University
Grand Rapids, MISkills
Project Planning
Client Relationship Management
Scope Management
Project Scheduling
Cross-Functional Communication
Training and mentoring
Business Analysis
Organizational Governance
Certifications
Cisco IOS, Planview, SAP, Office Suite, Oracle Unifier, PMP Certified, ITIL Certified
Timeline
Sr Delivery Manager
Kellanova
01.2020 - Current
Divesture IT Governance Lead
Kellogg Company
06.2019 - 01.2021
Senior Business Analyst
Kellogg Company
07.2018 - 01.2020
Project Manager / Senior Network Manager
Kellogg Company
01.2014 - 07.2018
Lead Network Engineer
Kellogg Company
01.2010 - 01.2014
Global Senior Network Engineer
Eaton Corporation
01.2007 - 01.2009
Senior Project Manager
Kellogg Company
1 2010 - Current
Master of Business Administration -
Cornerstone University
Bachelor of Science, Business - undefined
Cornerstone University