Richard Bradley
Hixson,TN
Summary
Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Sales Development Representative
Operatix
Remote
02.2023 - Current
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
- Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
- Consistently exceeded quarterly quotas through diligent prospecting efforts, strategic account management, and persistence in closing deals.
- Established a professional online presence through strategic content sharing on LinkedIn, leading to increased engagement with prospects and industry influencers.
Sales Account Executive
Telvista (Verizon Connect)
Remote
08.2021 - 02.2023
- Exceeded sales targets consistently through strategic planning and execution.
- Optimized CRM data utilization by keeping accurate records of all client interactions.
- Increased sales revenue by establishing and nurturing long-term client relationships.
- Developed sales strategies for targeted market growth and increased profitability.
Sales Executive
TSD Global
Remote
03.2021 - 08.2021
- After one week of training instantly became #1 sales writer among over 100 agents.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Mentored junior sales representatives, providing ongoing coaching to improve their performance.
Independent Contractor
Self Employed
Tennessee / Georgia / Alabama / Kentucky
09.2020 - 03.2021
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
FMLA Claims Specialist
Unum
Chattanooga, TN
01.2019 - 02.2020
- Enhanced accuracy of FMLA eligibility determinations through thorough research and analysis of employee records.
- Ensured compliance with federal and state regulations by staying up-to-date on the latest changes to FMLA laws and guidelines.
- Assisted employees with complex claim situations, providing guidance and support throughout the process.
Multiple Store Manager
Bargain Hunt
Chattanooga, TN
01.2016 - 08.2018
- Increased store performance by implementing effective sales strategies and staff training programs.
- Managed multiple store locations for consistent brand representation and customer satisfaction.
- Analyzed key financial metrics to identify areas of opportunity for cost savings and revenue growth.
- Hired trained, and retained high-performing teams through ongoing coaching and development opportunities.
Department Manager
Lowes Home Improvement
Hixson, TN
03.2011 - 01.2016
- Led a team of professionals to consistently achieve or exceed performance targets.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
Store Owner
Cloud Nine Mattress
Hixson, TN
08.2009 - 03.2011
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
Regional Director of Sales and Marketing
Fowler's Home Furnishings
Knoxville And Surrounding Areas
01.2006 - 08.2009
- Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
- Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
- Implemented robust performance management systems to identify areas for improvement and support employee development.
- Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.
Aerographers Mate 2nd Class
United States Navy
United States
05.1990 - 05.1994
- Gulf War Campaign Medal
- Navy Achievement Medal
- Honorably Discharged
Education
Associate of Arts - Business Management
Community College of The Air Force
GuamBachelor of Arts - Business Administration And Management
Devry University
OnlineSkills
- Lead Qualification
- Sales Forecasting
- Cold-Calling
- Leads Prospecting
- CRM Tracking
- Salesforce proficiency
- Email outreach
- Product knowledge
- Lead generation
- Self-motivation
- Time management
- Goal-oriented mindset
Accomplishments
- Selected Remote SDR of the Year.
- Three time SDR of the Month.
- SDR of the Quarter.
- Three time winner of Call of the Month.
- Only SDR in the History of Operatix to be promoted from Rookie to Superstar Level during first 6 months of employment.
- Exceeded all sales metrics for all tech campaigns assigned.
Certification
- Mastery of Cold Calling.
- Mastery of Cold Emailing.
- Cybersecurity
- Advanced LinkedIn User.
Proficiencies
- Microsoft Office
- Google Suites
- Salesforce
- Hub Spot
- Salesloft
- Frontspin
- 3CX
- AWS
Timeline
Sales Development Representative
Operatix
02.2023 - Current
Sales Account Executive
Telvista (Verizon Connect)
08.2021 - 02.2023
Sales Executive
TSD Global
03.2021 - 08.2021
Independent Contractor
Self Employed
09.2020 - 03.2021
FMLA Claims Specialist
Unum
01.2019 - 02.2020
Multiple Store Manager
Bargain Hunt
01.2016 - 08.2018
Department Manager
Lowes Home Improvement
03.2011 - 01.2016
Store Owner
Cloud Nine Mattress
08.2009 - 03.2011
Regional Director of Sales and Marketing
Fowler's Home Furnishings
01.2006 - 08.2009
Aerographers Mate 2nd Class
United States Navy
05.1990 - 05.1994
Associate of Arts - Business Management
Community College of The Air Force
Bachelor of Arts - Business Administration And Management
Devry University