Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Proficiencies
Timeline
Generic

Richard Bradley

Hixson,TN

Summary

Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented in scheduling appointments and researching potential clients. Thrives in high-pressure environments and meets challenging sales targets.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Sales Development Representative

Operatix
02.2023 - Current
    • Increased sales leads by implementing targeted outreach strategies and personalized followups.
    • Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
    • Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
    • Consistently exceeded quarterly quotas through diligent prospecting efforts, strategic account management, and persistence in closing deals.
    • Established a professional online presence through strategic content sharing on LinkedIn, leading to increased engagement with prospects and industry influencers.

Sales Account Executive

Telvista (Verizon Connect)
08.2021 - 02.2023
  • Exceeded sales targets consistently through strategic planning and execution.
  • Optimized CRM data utilization by keeping accurate records of all client interactions.
  • Increased sales revenue by establishing and nurturing long-term client relationships.
  • Developed sales strategies for targeted market growth and increased profitability.

Sales Executive

TSD Global
03.2021 - 08.2021
  • After one week of training instantly became #1 sales writer among over 100 agents.
  • Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Mentored junior sales representatives, providing ongoing coaching to improve their performance.

Independent Contractor

Self Employed
09.2020 - 03.2021
  • Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.

FMLA Claims Specialist

Unum
01.2019 - 02.2020
  • Enhanced accuracy of FMLA eligibility determinations through thorough research and analysis of employee records.
  • Ensured compliance with federal and state regulations by staying up-to-date on the latest changes to FMLA laws and guidelines.
  • Assisted employees with complex claim situations, providing guidance and support throughout the process.

Multiple Store Manager

Bargain Hunt
01.2016 - 08.2018
  • Increased store performance by implementing effective sales strategies and staff training programs.
  • Managed multiple store locations for consistent brand representation and customer satisfaction.
  • Analyzed key financial metrics to identify areas of opportunity for cost savings and revenue growth.
  • Hired trained, and retained high-performing teams through ongoing coaching and development opportunities.

Department Manager

Lowes Home Improvement
03.2011 - 01.2016
  • Led a team of professionals to consistently achieve or exceed performance targets.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.

Store Owner

Cloud Nine Mattress
08.2009 - 03.2011
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.

Regional Director of Sales and Marketing

Fowler's Home Furnishings
01.2006 - 08.2009
  • Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
  • Led a team of managers to achieve consistent revenue growth through effective leadership and strategic planning.
  • Implemented robust performance management systems to identify areas for improvement and support employee development.
  • Delivered comprehensive training programs to build highly skilled teams capable of delivering on company goals and objectives.

Aerographers Mate 2nd Class

United States Navy
05.1990 - 05.1994
  • Gulf War Campaign Medal
  • Navy Achievement Medal
  • Honorably Discharged

Education

Associate of Arts - Business Management

Community College of The Air Force
Guam

Bachelor of Arts - Business Administration And Management

Devry University
Online

Skills

    • Lead Qualification
    • Sales Forecasting
    • Cold-Calling
    • Leads Prospecting
    • CRM Tracking
    • Salesforce proficiency
      • Email outreach
      • Product knowledge
      • Lead generation
      • Self-motivation
      • Time management
      • Goal-oriented mindset

Accomplishments

  • Selected Remote SDR of the Year.
  • Three time SDR of the Month.
  • SDR of the Quarter.
  • Three time winner of Call of the Month.
  • Only SDR in the History of Operatix to be promoted from Rookie to Superstar Level during first 6 months of employment.
  • Exceeded all sales metrics for all tech campaigns assigned.

Certification

  • Mastery of Cold Calling.
  • Mastery of Cold Emailing.
  • Cybersecurity
  • Advanced LinkedIn User.

Proficiencies

  • Microsoft Office
  • Google Suites
  • Salesforce
  • Hub Spot
  • Salesloft
  • Frontspin
  • 3CX
  • AWS

Timeline

Sales Development Representative

Operatix
02.2023 - Current

Sales Account Executive

Telvista (Verizon Connect)
08.2021 - 02.2023

Sales Executive

TSD Global
03.2021 - 08.2021

Independent Contractor

Self Employed
09.2020 - 03.2021

FMLA Claims Specialist

Unum
01.2019 - 02.2020

Multiple Store Manager

Bargain Hunt
01.2016 - 08.2018

Department Manager

Lowes Home Improvement
03.2011 - 01.2016

Store Owner

Cloud Nine Mattress
08.2009 - 03.2011

Regional Director of Sales and Marketing

Fowler's Home Furnishings
01.2006 - 08.2009

Aerographers Mate 2nd Class

United States Navy
05.1990 - 05.1994

Associate of Arts - Business Management

Community College of The Air Force

Bachelor of Arts - Business Administration And Management

Devry University

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Richard Bradley