A motivated employee with excellent time management skills, a true problem-solver and remains calm under pressure to meet deadlines. Also a goal-driven and skilled individual, who offers excellent communication and leadership skills.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Ramp Agent
Fedex
Memphis, Tennessee
05.2022 - Current
Coordinated ground crew activities to complete objectives on schedule, maintaining 100% in parameters met department.
Performed mathematical functions to interpret aircraft weight and balance loading instructions.
Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
Teamleader
FedEx
Memphis, TN
04.2015 - 05.2022
Mentored and guided employees to foster proper completion of assigned duties.
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Positioned as go-to person for up to 18 staff members, troubleshooting complex administrative and training issues promptly.
Material Handler
FedEx
Memphis, Tennessee
04.2010 - 04.2015
Kept storage areas organized, clean and secure to fully protect company assets.
Used hand-held scanners and physical logs to accurately track item movements.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Worked alongside a team of 18 employees to unload and load a total of 8 aircraft a day, meeting all parameters 100% of the time
Education
High School Diploma -
Memphis Academy of Science And Engineering (MASE)
Memphis, TN
05.2010
Skills
Weight and Balance Determination
Work Order Following
Customer Service
Team Leadership
Dependable and Responsible
Precision and Accuracy
Certification
Leadership Training - May 2015
C++ Fundamentals: Game Programming For Beginners (Udemy) - August 9, 2022