Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion
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Prepares and serves food at scheduled functions under the supervision of the Catering Director
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May drive a truck to deliver food and beverages to catered functions
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Determines workload requirements from catering orders
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Meets with function group leaders to discuss setup arrangements; addresses last-minute changes and resolves problems
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Interacts with customers and resolves complaints in a service-oriented manner
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Demonstrates complete understanding of menu items
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Instructs staff on work expectations for catered functions
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Helps staff set up rooms to desired specifications
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Assembles and delivers food and supplies to scheduled locations
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Serves food and beverages to guests
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Returns food, beverages, serving equipment and utensils to catering facility
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Ensures proper presentation, portion control and maintenance of serving temperatures; follows HACCP standards
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Maintains sanitation and orderliness of all equipment, supplies and utensils
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Ensures proper food preparation by following approved recipes and production standards
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Performs other duties as assigned