Richard Brown
Plainfield,IL
Summary
Market Research and Facilities Manager (2024) with a track record of successfully managing projects for a million-dollar company, resulting in highly satisfied clients and repeat studies. Known for my meticulous attention to detail and commitment to maintaining high standards.
Overview
15
15
years of professional experience
Work History
Market Research Facilities Lead
Explorer Research
04.2022 - 08.2024
- Established relationships with external vendors to obtain additional information about target markets.
- Developed and implemented policies and procedures related to facilities management.
- Provided technical support to staff members using office equipment or technology infrastructure located at the site.
- Assisted in the planning and execution of construction projects within the facility.
- Maintained records of inventory levels for supplies used in projects
- Trained staff on proper use of laboratory equipment and techniques.
- Collaborated with other departments to ensure successful completion of research projects.
- Documented all activities related to conducting market research projects.
Assistant Facilities Manger
Explorer Research
04.2019 - 04.2022
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed household errands and other essential duties.
Laborer
Village of Romeoville- Public Works
04.2013 - 04.2018
- Under General supervision, performed semi-skilled and skilled labor at the village of Romeoville
- Duties include: building and grounds maintenance, basic construction projects, assist skilled craftsmen, janitorial duties, and setting up for festival activities
- Drive village vehicle to work sites, operate various equipment, and assist co-workers with assigned duties in three different departments.
Restaurant Manager
Jersey Mike's - Aurora and Naperville, IL
01.2012 - 01.2013
- levated gross sales of Jersey Mike’s Naperville property 27% in first year as food services manager.
- Achieved record profitability of restaurant and catering operations. Cut food and labor costs by 16% while increasing sales, food/service quality and guest satisfaction.
- Renegotiated terms with vendors/suppliers; halted rampant waste; and unified staff to create a cohesive, cooperative team committed to premium guest service and optimum profitability.
- Restored profitability to Jersey Mike’s restaurant as restaurant manager in first two months. Efforts resulted in distinction as one of the top performing locations in the franchise.
Assistant Manager
Jersey Mike's - Aurora and Naperville, IL
05.2009 - 02.2011
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Waubonsee Community College
Education
AA -
Waubonsee Community College
Skills
- Organized logistics
- Quantitative Research
- Qualitative Research
- Microsoft Excel
- Attention to Detail
- Analytical Thinking
- Time management abilities
- MS Office Suite
- Client services
- Customer Service Excellence
- Hospitality
- Front- & Back-of-House Operations
- Budgeting & Cost Controls
- Teambuilding/Training/Supervision
- Vendor/Inventory Management
- Facilities Management
- Profit & Loss Management
- Strategic Marketing & Sales
- Payroll Management
- Profit & Growth Strategies
- Stock Management and Ordering
- SWOT Analysis
References
References available upon request.
Timeline
Market Research Facilities Lead
Explorer Research
04.2022 - 08.2024
Assistant Facilities Manger
Explorer Research
04.2019 - 04.2022
Laborer
Village of Romeoville- Public Works
04.2013 - 04.2018
Restaurant Manager
Jersey Mike's - Aurora and Naperville, IL
01.2012 - 01.2013
Assistant Manager
Jersey Mike's - Aurora and Naperville, IL
05.2009 - 02.2011
Waubonsee Community College
AA -
Waubonsee Community College
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