Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Richard Brown

Winchester,Virginia

Summary

Proven assembler and custom framer with a track record of enhancing production efficiency and customer satisfaction at Shops of Yesteryear and Ben Franklin. Expert in quality assurance and problem-solving, achieving significant improvements in workplace safety and product quality. Demonstrates meticulous attention to detail and strong critical thinking skills, ensuring excellence in every project.

Overview

27
27
years of professional experience

Work History

Assembler

T.C.I.
01.2021 - Current

Completed soldering tasks efficiently.

  • Followed safety protocols to maintain safe working environment.
  • Increased production efficiency by assembling components quickly and accurately.
  • Completed tasks on time to meet quality and safety standards.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Assembled parts correctly according to specifications, reducing quality issues.

Stocker/Stockroom Assistant

T.J.Maxx
05.2020 - 12.2021
  • Stocked designated items on shelves, end caps and displays.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.

Custom Framer/Sales Associate

Hobby Lobby
07.2015 - 04.2020
  • Acquired proficiency in types of wood, metal, glass, and mats for customized framing solutions.
  • Organized workspace, tools, and inventory for optimal productivity.
  • Instructed new team members on effective framing techniques.
  • Produced top-tier craftsmanship in frame projects, leading to customer retention.
  • Guided clients to select matting colors that elevate artwork presentation.
  • Enhanced customer satisfaction by providing personalized framing solutions tailored to individual needs and preferences.
  • Secured positive customer reviews through meticulous attention to detail in assembling frames with appropriate mounting techniques for various art mediums.
  • Increased repeat clientele by providing excellent customer service during consultations, design discussions, and pick-up appointments.
  • Conducted thorough research on historical artworks' preferred preservation methods ensuring appropriate custom framing solutions for valuable pieces.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built relationships with customers to encourage repeat business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Ensured long-lasting preservation of artwork by utilizing acid-free matting and UV-resistant glass during the framing process.
  • Skilled at working independently and collaboratively in a team environment.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

Custom Framer/Gallery Sales

Shops of Yesteryear
12.1999 - 04.2015
  • Ensured work environment cleanliness through regular equipment upkeep.
  • Acquired specialized knowledge crucial for advising clients on custom framing options.
  • Delivered tailored framing options to meet unique preferences.
  • Implemented techniques to ensure long-term preservation of framed pieces.
  • Minimized costs by accurately managing inventory to prevent excess stock.
  • Delivered exceptional craftsmanship in custom framing projects, resulting in repeat business from satisfied customers.
  • Assisted clients with selecting complementary color schemes for matting choices that enhanced the visual appeal of their framed pieces.
  • Contributed to business growth by establishing partnerships with local artists, galleries, and art organizations to generate referrals for custom framing services.
  • Conducted thorough research on historical artworks' preferred preservation methods ensuring appropriate custom framing solutions for valuable pieces.
  • Reduced material waste by accurately measuring and cutting frames according to precise specifications.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Custom Picture Framer

Ben Franklin Crafts And Frame Shop
09.1997 - 12.1999
  • Increased revenue by recommending premium framing products.
  • Suggested best practices for preserving delicate framed items.
  • Utilized cutting equipment to create tailored frames and glass pieces.
  • Custom-selected frame options based on individual tastes.
  • Performed routine inspections and maintenance to ensure a neat workspace.
  • Worked well in a team setting, providing support and guidance.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

South Carroll High School
Sykesville, MD

Skills

  • Assembly and production
  • Problem-solving
  • Attention to detail
  • Repetitive work
  • Workplace safety
  • Accuracy
  • Critical thinking
  • Quality assurance
  • Basic math
  • Quality assurance controls
  • Skilled in final assembly processes
  • Hardware installation
  • Precision measurement
  • Pneumatic tools use
  • QA
  • Visual inspections
  • Hand-eye coordination
  • Quality control
  • Manual dexterity
  • Work order comprehension
  • Written instructions comprehension
  • Hand tools proficiency
  • Following procedures and protocols
  • Product packaging
  • Mechanically inclined
  • Labeling boxes
  • Active listening

Accomplishments

I ran the frame shop and gallery at Shops of Yesteryear for the best part of 12 years by myself, I worked 46 hours a week. I would do everything from taking the customers order to ordering the mats and framing materials. I would cut and assemble the frames ,mats and glass per the customers order. I also worked with the local artists guild and did their matting and framing .I learned about the local and national artists shown in the gallery so that I could answer customers questions .

Timeline

Assembler

T.C.I.
01.2021 - Current

Stocker/Stockroom Assistant

T.J.Maxx
05.2020 - 12.2021

Custom Framer/Sales Associate

Hobby Lobby
07.2015 - 04.2020

Custom Framer/Gallery Sales

Shops of Yesteryear
12.1999 - 04.2015

Custom Picture Framer

Ben Franklin Crafts And Frame Shop
09.1997 - 12.1999

High School Diploma -

South Carroll High School
Richard Brown