Richard Broyles
North Las Vegas
Summary
Hospitality professional with strong track record in delivering exceptional service in restaurant settings. Adept at managing multiple tasks efficiently while ensuring positive dining experience for all guests. Known for excellent communication and teamwork, consistently adapting to shifting priorities to achieve high standards of service. Dependable and focused on creating welcoming environment for patrons.
Overview
2026
2026
years of professional experience
Work History
Luchini, MGM Resorts/Tao Group
08.2023 - Current
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Stanton Social Prime Ceaser Palace/Tao Group
01.2023 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Ambra, MGM Resorts
07.2022 - 06.2023
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
Maggiano’s
03.2022 - 03.2023
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Kaizen Sushi
02.2019 - 03.2020
- Company Overview:
- Server with Management role
Pampas Churrascaria Planet Hollywood
03.2018 - 01.2019
Gen Korean BBQ
08.2015 - 04.2017
- Company Overview:
- Helped to reach Top 25 Las Vegas Casual Dining after just 6 months of opening
- Starting Title – Server/Head Server
- Title upon leaving – General Manager
Security/Bouncer
Blue Night Club and Bar
- Current
- Was working two other jobs
- (Dropped this one due to lack of sleep)
El Salto Del Fraile
- Company Overview: Uncle’s Restaurant
- All Around Assistant
- Including bussing/serving/cooking/chef and dealing with big events
Skills
- Fast learner
- Bi-lingual (English, Spanish)
- Hard working
- Great attention to detail
- Great Customer Service
- Efficient
Restaurant Experience
11/04 - Current, Customer Service, Cleaning, Set-Up, Training, Itemizing, Cashier, Handling Advertising, Taking Orders, Serving/Bussing/Managing, Sales, Chef.
Restaurants: Bada Sushi, Crazy Tokyo, Osaka Sushi, I love BBQ and Sushi, Sai Sushi, Sushi Fever, Sushi Ya, Kaizen, Moo Woo BBQ, Gen, Pampas, Maggiano’s, Ambra, Stanton Social Prime, Luchini
Timeline
Luchini, MGM Resorts/Tao Group
08.2023 - Current
Stanton Social Prime Ceaser Palace/Tao Group
01.2023 - 01.2024
Ambra, MGM Resorts
07.2022 - 06.2023
Maggiano’s
03.2022 - 03.2023
Kaizen Sushi
02.2019 - 03.2020
Pampas Churrascaria Planet Hollywood
03.2018 - 01.2019
Gen Korean BBQ
08.2015 - 04.2017
Security/Bouncer
Blue Night Club and Bar
- Current
El Salto Del Fraile
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