Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Brutka

Lehi,UT

Summary

Accomplished account Executive and account manager with exceptional sales record and knowledge of customer needs. Proven ability to convert leads into customers, keep accounts serviced and maintain competitive sales numbers. Managed amounts with organized and proactive approach to capturing new customers and capitalizing on prospective opportunities. Energetic and upbeat with enterprising nature. Excellent relationship-building, communication and multitasking abilities.

Overview

34
34
years of professional experience

Work History

Medical Sale Representative

eHealth
West Valley City, UT
06.2020 - 05.2025
  • Assisted beneficiaries with healthcare decisions by carefully matching customers with optimal products and services.
  • Met daily, weekly, monthly sales goals utilizing proper sales techniques.
  • Followed up with enrollment team to ensure beneficiaries enrollments were processed to ensure proper start dates.
  • Worked with management to find new opportunities to increase enrollment growth.
  • Resolved customer complaints in a timely manner while maintaining high levels of satisfaction.
  • Followed up regularly with existing customers via phone calls or emails.
  • Developed effective sales presentations tailored to the specific needs of each customer.

Sales Executive/Account Manager

Enterprise Holdings
Midvale, UT
11.2012 - 04.2020
  • Generated more than 10 leads per week and pursued opportunities to set up appointments and convert prospects into new customers.
  • Networked with internal and external partners to generate leads.
  • Created professional sales presentations to creatively communicate partnership opportunities.
  • Sole new Sales Representative for Region that won Exceptional Achievement Award for department 6 out of 8 years from fiscal years 2013 to 2020.
  • Signed $24m in new business, exceeding goal by 32% from fiscal years 2013 to 2020.
  • Owned revenue growth $28m to $67m (139%) from fiscal years 2013 to 2020.
  • Collaborated with customers after sales to identify and resolve service issues and identify prospects through referrals.
  • Revamped Standard Business Program to include better prospecting, closing and reporting on unmanaged accounts resulting in 53% growth from fiscal years 2017 through 2020.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.
  • Negotiated contracts and closed agreements to maximize profit.

Area Manager

Enterprise Holdings
Orem, UT
06.2007 - 11.2012
  • Managed $15 million operation by coordinating all supervisory responsibilities, including forecasting, occupancy, scheduling, performance evaluations, process improvements, budgeting and promotions.
  • Hired, trained and mentored new employees to maximize team performance and achieve daily and monthly performance objectives.
  • Supervised business functions, employee staffing, customer retention, marketing efforts and financial accountability for all 12 branches in Central and Southern Utah.
  • Supervised 60 employees, ensuring optimal productivity while Implementing training initiatives to coach staff on best practices for enhanced profitability.
  • Led all areas in territory with 32 promotions.
  • Increased profitability by 38% in fiscal years 2008 through 2013.
  • Moved service scores from 76% to 82% in fiscal years 2008 through 2013.
  • Transaction growth of 47% in fiscal years 2008 through 2013.
  • Revenue growth of 14% in fiscal years 2008 through 2013.

Management Trainee - Branch Manager

Enterprise Holdings
Irvine, CA
08.2000 - 06.2007
  • Promoted to Branch Manager after 18 months with company.
  • 4 promotions to larger stores based on performance.
  • Growth increase of 24% at Salt Lake City Airport, June 2006 through June 2007.
  • Revenue growth of 13% at Dana Point, CA location; Sept 2003 through April 2004.
  • Profitability growth of 24% at Hunting Beach, CA location; April 2004 through June 2005.
  • Resolved customer issues efficiently to build loyalty.

Front Desk Associate

Marriott
Costa Mesa, CA
09.1996 - 08.2000
  • Greeted, registered and assigned guests to rooms.
  • Drove loyalty by encouraging guests to sign up for rewards programs and return to brand for future accommodation needs.
  • Associate of the year, 1998

Military Intelligence Analyst

United States Marine Corps Recruiting Command
MCAS EL Toro, CA
08.1991 - 07.1996
  • Earned rare meritorious promotion.
  • Managed administrative needs of group, including recordkeeping and report writing, with team of eight analysts.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Monitored communications networks for indications of hostile activity or intentions.
  • Operated surveillance, electronic warfare and other weapon systems.

Education

Bachelor of Science - Business Management

University of Phoenix
Fountain Valley, CA
11.2000

Skills

  • Prospecting techniques
  • Sales closing
  • Consultative sales approach
  • Reports generation
  • Account management

Timeline

Medical Sale Representative

eHealth
06.2020 - 05.2025

Sales Executive/Account Manager

Enterprise Holdings
11.2012 - 04.2020

Area Manager

Enterprise Holdings
06.2007 - 11.2012

Management Trainee - Branch Manager

Enterprise Holdings
08.2000 - 06.2007

Front Desk Associate

Marriott
09.1996 - 08.2000

Military Intelligence Analyst

United States Marine Corps Recruiting Command
08.1991 - 07.1996

Bachelor of Science - Business Management

University of Phoenix

Similar Profiles

CREATE PROFILE