Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Richard Burke

Wichita,KS

Summary

Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills. A top-notch leader with a proven track record of success leading and growing organizations. Strong background in strategic planning, financial management, and team development. Skilled in identifying opportunities and implementing practical business strategies with a commitment to staying informed about the latest trends, technologies, and best practices.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Executive Director

Bonanza Inc.
09.2021 - Current
  • Worked closely with the CEO to formulate strategy and direction throughout the portfolio.
  • Managed the commercial portfolio in 5+ states. Maintained oversight for tenant relations, Leasing, Accounting, Collections, Vendor Relations & property maintenance.
  • Direct managed a local storage facility with 496 tenants. Tenant & Vendor Relations, Collections, Property Oversight.
  • Managed a small team of 5 that maintained 150 Local residential unit portfolio. Maintained oversight for leasing goals, cost management, property upgrades, and property strategy.

Senior Team Leader, Logistics

Academy Sports & Outdoors
02.2016 - 09.2021
  • Managed all daily operating procedures that led the teams to keep the store clean, adequately stocked, and well-organized. Teams consisted of 15-25 Members.
  • Implemented all larger store projects while taking the least amount of resources possible. So that we could maintain a strong sales force during operating hours.
  • Developed team members to have the tools to be able to succeed in their department and to be promoted into elevated roles.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused on the goals. Striving to maintain a customer-first culture.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively. Striving to drive customer satisfaction and retention.
  • Verified, authorized, and reviewed federal Gun Forms for firearms sales before Authorizing the purchase. Corrected any mistakes and provided in-moment training if necessary to team members.
  • Directly worked with Store Director with hiring, coaching, and training needs to adequately maintain an effective store. To maintain an overview of workloads to be able to effectively trim and add hours as needed based on sales.
  • Directly managed online fulfillment department to ensure timely order fulfillment was picked accurately while maintaining a less 5% No pick percentage..
  • Increased credit card sales by effectively teaching team members how to effectively present product features and benefits to potential customers.

Property Manager

Burke Rentals
06.2015 - 02.2016
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues promptly.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Responsible for 24+ residential units throughout the Wichita area.

Team Leader, Logistics

Target
10.2009 - 05.2015
  • Streamlined logistics processes by implementing efficient team strategies and workflow.
  • Reduced operational costs by identifying areas of improvement in resource allocation and inventory management.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Reduced process lags by effectively managing 120 members of staff to ensure optimal productivity.
  • Developed comprehensive training programs for team members to enhance skill sets and improve performance.


Education

High School Diploma -

The Independent School
Wichita, KS
05.2008

Skills

  • Staff Management
  • Vendor Relations
  • Strategic Planning
  • Operations Management
  • Continuous Improvement
  • Program Management
  • Customer Service
  • Financial Management
  • Inventory Control
  • Workforce Planning
  • Organizational Leadership
  • Staff Development
  • Expense Tracking

Accomplishments

  • Negotiated contracts for recouping over 85% of deferred payments from 2020 while also negotiating new lease terms. preparing properties for top dollar market sales.
  • Recovered 70% of unclaimed CAM reimbursements & in some cases renegotiated agreements that were not being followed.
  • Recovered 100% of lien space and over 50% of missed revenue from lien sales. Implemented a lien process for the facility that adheres to state regulations.
  • Implemented processes at a storage facility that yielded over a 20% increase in profitability ultimately resulting in the sale of the storage facility.


Certification

  • Forklift Certification, Academy Sports & Outdoors - 2009-2015
  • Gun Sale Certification, Academy Sports & Outdoors - 2009-2015
  • Section 8 housing, Bonanza Inc. - 2021-2024

Timeline

Executive Director

Bonanza Inc.
09.2021 - Current

Senior Team Leader, Logistics

Academy Sports & Outdoors
02.2016 - 09.2021

Property Manager

Burke Rentals
06.2015 - 02.2016

Team Leader, Logistics

Target
10.2009 - 05.2015

High School Diploma -

The Independent School

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Richard Burke