Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Butterfield

SPOKANE

Summary

Dynamic Surgical Technologist with expertise in aseptic techniques and infection control protocols, honed at Sacred Heart. Proven ability to enhance surgical efficiency through meticulous instrument management and critical thinking. Former Assistant Store Manager at Lowe's, recognized for driving sales growth and fostering team development, ensuring exceptional customer experiences.

Overview

25
25
years of professional experience

Work History

Surgical Technologist

Sacred Heart
07.2017 - Current
  • Assisting in sterile field preparation and maintenance during surgical procedures
  • Supporting surgical team by organizing and managing instruments and supplies
  • Learning proper handling techniques for surgical tools and equipment
  • Ensuring compliance with safety protocols and infection control measures

Assistant Store Manager

Lowes Home Improvment
02.2001 - 06.2011
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and developed team members, enhancing sales techniques and customer service skills.
  • Implemented inventory management practices, reducing stock discrepancies and improving accuracy.
  • Analyzed sales trends to inform product placement and promotional strategies, driving store performance.
  • Coordinated staff scheduling to optimize labor costs while maintaining service levels during peak hours.
  • Resolved customer complaints effectively, fostering a positive shopping experience and brand loyalty.
  • Conducted regular performance evaluations, providing constructive feedback to enhance team productivity.
  • Led store initiatives focused on visual merchandising, resulting in increased customer engagement and sales growth.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Education

Associate of Arts - Surgical Technology

Spokane Community College
Spokane, WA
06-2017

Skills

  • Critical thinking
  • Aseptic techniques
  • Sterile technique proficiency
  • Setting up and operating equipment
  • Infection control protocols

Timeline

Surgical Technologist

Sacred Heart
07.2017 - Current

Assistant Store Manager

Lowes Home Improvment
02.2001 - 06.2011

Associate of Arts - Surgical Technology

Spokane Community College

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