Richard Byrnes
Carlton,OR
Summary
Fleet maintenance professional prepared for impactful contributions. Background in diagnosing and repairing vehicles, ensuring high operational standards. Collaborative team player who adapts to changing needs and focuses on achieving results. Skills include preventive maintenance and problem-solving, with reliable and flexible approach.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Fleet Maintenance Technician
Clean Water Services
05.2021 - Current
- Conducted routine inspections and diagnostics on fleet vehicles to ensure optimal performance.
- Performed preventive maintenance and repairs on various types of equipment and machinery.
- Collaborated with team members to troubleshoot mechanical issues and implement effective solutions.
- Maintained accurate service records and inventory logs for parts and supplies used in repairs.
- Implemented safety protocols during vehicle servicing to minimize risks and ensure compliance.
- Streamlined maintenance processes, reducing downtime through efficient scheduling and resource management.
- Established strong vendor relationships to secure competitive pricing on parts, supplies, and services required for fleet operations.
- Served as a liaison between drivers/operators and management, relaying pertinent information about vehicle performance, upcoming maintenance needs, or other concerns that could impact daily operations.
- Promoted a culture of continuous improvement within the fleet maintenance department by regularly seeking feedback from colleagues and implementing changes that positively impacted team efficiency and morale.
- Streamlined repair processes by identifying inefficiencies and implementing cost-effective solutions to reduce turnaround times.
- Managed inventory levels effectively to ensure availability of critical spare parts when needed while minimizing storage costs at the same time.
- Minimized disruptions in operations through effective prioritization of urgent repair requests.
- Reduced downtime by consistently monitoring and repairing fleet equipment in a timely manner.
- Troubleshot complex mechanical issues using advanced diagnostic tools to identify root causes quickly and efficiently.
- Utilized proper tools and materials to adhere to safety guidelines.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Brake & Alignment Shop Manager
Les Schwab Tires
02.2001 - 05.2021
- Oversaw daily shop operations, ensuring compliance with safety and quality standards.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Trained and mentored staff on customer service techniques and Brake, Alignment, and suspension procedures.
- Developed sales strategies to increase revenue while maintaining high customer satisfaction ratings.
- Implemented process improvements to enhance efficiency in service delivery and workflow management.
- Conducted performance evaluations, providing feedback to improve team productivity and morale.
- Collaborated with upper management on strategic initiatives aimed at expanding market presence.
- Analyzed operational metrics to identify trends and adjust practices for improved outcomes.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
- Developed new promotional campaigns to attract new customers.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
- Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
- Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
- Oversaw daily operations, ensuring store met its performance and sales goals.
- Managed inventory levels, ensuring optimal stock at all times for customer needs.
- Orchestrated redesign of shop layout, improving foot traffic and sales.
- Negotiated with suppliers to secure better pricing, enhancing profit margins.
- Increased customer loyalty with personalized shopping experiences and excellent service.
Education
High School Diploma -
Forest Grove High School
Forest Grove, OR06.1991
Skills
- Electrical systems troubleshooting
- Diesel engine repair
- Commercial driver's license
- Suspension systems
- Welding and fabrication
- Vehicle inspection
- Hydraulic systems repair
- OSHA compliance
- Diagnostic equipment usage
- Roadside assistance
- Parts inventory management
- First aid and CPR
- Shop safety procedures
- Work order processing
- Hydraulic systems
- Diagnostic
- Problem-solving
- Skilled maintenance and repair
- Time management
- Attention to detail
- Tools and equipment maintenance
- Reliability
- Excellent communication
- Troubleshooting skills
- Job prioritizing
- Safety compliance
- Quality control
- Self motivation
Certification
- Brake, Alignment, & Suspension Training - Les Schwab
- Forklift certified
- CPR certified
- ASE brakes certified
- Commercial Drivers License
- Tymco sweeper maintainence training
- Owen Equipment Vactor training
Timeline
Fleet Maintenance Technician
Clean Water Services
05.2021 - Current
Brake & Alignment Shop Manager
Les Schwab Tires
02.2001 - 05.2021
High School Diploma -
Forest Grove High School