Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Richard Cain

Washington,DC

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Waterway Carwash
Saint Louis, MO
07.2023 - 11.2024
  • Completed routine maintenance and repair.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Operated equipment and machinery according to safety guidelines.

Customer Service Representative

Steinberg Skating Rink
Saint Louis, MO
11.2023 - 03.2024
  • Implemented innovative methods for streamlining the customer service process.
  • Answered customer inquiries via phone, email, and chat.
  • Maintained a high level of professionalism when dealing with difficult customers.

Customer Service Cashier

Freddy's Frozen Custard & Steakburgers
Concord, MO
07.2022 - 10.2022
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Worked closely with front-end staff to assist customers.

Education

Bachelor of Science - Chemistry

Howard University
Washington, DC
05-2028

High School Diploma -

Metro High School
St Louis, MO
05-2024

Skills

  • Appointment Scheduling
  • Information Security
  • Complaint resolution
  • Positive and professional
  • Multi-Task Management
  • Spreadsheets
  • Typing 150 WPM

Certification

  • CPR Certified

Affiliations

  • Student Council
  • Rockwood Summit Lacrosse Club
  • Teen Advocates for Sexual Health
  • Cultural Leadership
  • French Club
  • Environmental Club
  • National Honor Society

References

References available upon request.

Timeline

Customer Service Representative

Steinberg Skating Rink
11.2023 - 03.2024

Customer Service Representative

Waterway Carwash
07.2023 - 11.2024

Customer Service Cashier

Freddy's Frozen Custard & Steakburgers
07.2022 - 10.2022

Bachelor of Science - Chemistry

Howard University

High School Diploma -

Metro High School

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Richard Cain