Richard Carroll
Lakeville,Minnesota
Summary
Results-oriented professional with a proven track record in developing and implementing action plans to boost productivity, efficiency, and profitability. Known for motivating teams and adapting quickly to new business environments. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
18
18
years of professional experience
Work History
COO
Kato Roofing / Top All Roofing
06.2020 - 01.2023
- Effectively managed the Executive Team to grow revenue
- Executed daily operations including Production, Service, HR, Accounting and Sales
- Responsible for developing vision through EOS as implementor
- Responsible for running board meetings
- Changed the safety culture which lowered EMR from 1.21 to ,67, change fleet management to Enterprise which saved $230,000, Worked with vendors through COVID to ensure all projects had proper materials and were completed on time
- Created departmental budgets and taught departments how to manage
- Kicked off services of a PEO (Professional Employment Organization) that helped the companies recognize $ 200,000.00 in savings
- All key managers were given an action plan to include key metrics and KPI on a monthly, quarterly, and yearly basis
- Created a bonus program for each department that increased productivity, better communication, and clear objectives
- Worked with Founder to continue a clear vision and sustainability for future generations to continue the company’s legacy.
Vice President
SR Building Services /Snyder Roofing
09.2016 - 06.2020
- P& L responsibility
- Cost cutting in all aspects of Operations
- Training and promoting technical software changeover company wide
- Advertising and marketing strategy
- International expansion
- Safety policy developer
- Relationships with customers and vendors
- Process improvement
- Daily management of operations
- Develop Performance and action plans
- Develop A players for the team
- Sets metrics for operations key personnel
- Sets annual and quarterly budgets
- Hiring and mentoring new personnel
- Sets evaluation and action plans for employees
- DOT compliance responsibility
Operations Manager/VP
Springer Peterson
07.2011 - 08.2016
- Daily management of company operations
- Responsible for building field operations from $11 million to $23 million in revenue
- Growing field and office staff from 42 employees to 110 employees
- Changing our safety culture, inventory structure, fleet management, installation procedures and training process
- Worked with manufacturers to improve our final product to the customers
- Established new relationships with Customers, Architects, Engineers, and Consultants
- Established yearly budget for each department along with action plans to accomplish targeted goals
- Established mentoring program to acclimate new employees with long term employees
- Involved in STAR awards (best in class) presented each year for outstanding work in difficult environments.
Executive Vice President / Chief Operating Officer
Image Care Maintenance Services
02.2005 - 10.2011
- Successfully built and managed multiple teams
- Maximize performance in consistently completing projects on time and within budget in a fast-paced, time-sensitive environment-requiring superior strategic
- Planning, organization, and leadership skills
- Maintained full accountability for overseeing 6 direct reports, who oversaw 1,200 subcontractors 108 call center employees in all aspects of day-to-day operations, including managing client projects and developing key initiatives
- Collaborated with a diverse team to maximize growth and optimize business development, marketing, manufacturing, distribution, and finances.
Education
Associate Engineering -
Delaware County Community College
Mechanical Engineering -
University of South Florida
Tampa, FloridaLeadership Development -
University of Illinois
NRCA Executive Management Institute -
Chicago Illinois
Chicago, IllinoisEnvironmental Assessment -
Georgia Tech
Skills
- Leadership & Strategy: Cross-Functional Team Leadership, P&L Management, Vision and Culture Advocacy
- Operational Excellence: Process Improvement, Cost Containment, Strategic Planning
- Communication & Relationship: Presentations, Negotiations, Business Development, Marketing
- Management & Problem Solving: Relationship Building, Creative Problem Solving, Acquisitions, Policy/Procedure Development
- Conflict Resolution
- Organizational Development
- Innovation Management
Affiliations
- RT3
- BOMA
- WSSHE
- NRCA
- AGC
- ABC
- NWIR
Timeline
COO
Kato Roofing / Top All Roofing
06.2020 - 01.2023
Vice President
SR Building Services /Snyder Roofing
09.2016 - 06.2020
Operations Manager/VP
Springer Peterson
07.2011 - 08.2016
Executive Vice President / Chief Operating Officer
Image Care Maintenance Services
02.2005 - 10.2011
Associate Engineering -
Delaware County Community College
Mechanical Engineering -
University of South Florida
Leadership Development -
University of Illinois
NRCA Executive Management Institute -
Chicago Illinois
Environmental Assessment -
Georgia Tech
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