Richard Casillas
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lab Cleaning Technician
ACM
08.2022 - 07.2023
- Delivered quality customer service to address urgent needs and cleaning requests.
- Swept floors, removed debris and returned equipment to proper areas at end of each shift.
- Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
Team Leader Manager
Del Taco
08.2021 - 07.2022
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Team Leader
Avid Logistics
06.2020 - 08.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Load / unload trailers
- Operate machinery
- Accurately pick the correct orders
- Accurately pack the correct order
- Accurately ship the correct order
- Read and Write paperwork
Education
Diploma -
Penn Foster Career School
Scranton, PA03.2020
Skills
Efficient
Close attention to detail
Fast paced
Customer Service
Certification
Food handlers card
Timeline
Lab Cleaning Technician
ACM
08.2022 - 07.2023
Team Leader Manager
Del Taco
08.2021 - 07.2022
Team Leader
Avid Logistics
06.2020 - 08.2020
Diploma -
Penn Foster Career School
Food handlers card
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