Richard Caster
Warwick,RI
Summary
Restaurant consultant with expertise in food safety training and compliance. Developed customized safety plans that enhance operational standards and profitability. Proven track record in restaurant operations and food safety management, leading training initiatives and collaborating with health departments to ensure compliance. Accomplished Restaurant Consultant delivering exceptional food safety training and compliance solutions. Known for developing comprehensive operational standards that enhance restaurant performance and drive profitability across multiple locations.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Restaurant Consultant
Caster Restaurant Consulting
Warwick, Rhode Island
05.2004 - Current
- Nationally certified Food Safety Certification instructor.
- Administered assessments to evaluate comprehension of food safety protocols.
- Delivered training sessions at Warwick, RI office and various New England locations.
- Collaborated with RI Department of Health to enhance compliance with health standards.
- Formed HACCP plans for new and existing restaurants and mobile food operations. Developed safe food handling plans and trained personnel on processes such as Sushi production, vacuum packaging, and other specialized processing plans that may be used in restaurants.
- Guided restaurants in improving operational standards and profitability.
Restaurant General Manager
CrackerBarrel
Coventry, RI
05.2002 - 11.2010
- Coordinated with managers to optimize performance across all restaurant operations.
- Aided in the training and indoctrination of new restaurant managers.
- Executed training for high-pressure scenarios, including managing five busloads of guests during peak lunch hours.
Restaurant General Manager
Friendly Restaurants
Multiple Locations, Ma, Nh, RI, Ct, Oh. Mi, NJ
08.1975 - 11.2002
- Oversaw all aspects of restaurant operations, including hiring, training, and cleanliness standards.
- Directed labor and payroll management, achieving optimal workforce efficiency.
- Managed food costs effectively, driving enhanced profitability across locations.
- Supervised utilities management to maintain operational efficiency.
- Achieved multiple promotions to manage higher volume and profit locations.
- Led operations at several of Friendly's top-performing locations to maximize results.
- Established best practices in training and operations to improve service quality.
- Opened and operated two high-performing locations bringing one of the locations to a performance level that enabled upper management to transform the location into a test restaurant.
Education
Master of Science - Food Safety
Michigan State University
Lansing, MI05-2023
Bachelor of Arts - Police Administration
University of Massachusetts
MA05-1971
Skills
- Food safety training
- Compliance auditing
- Operational standards
- Profitability analysis
- Restaurant management
- Customer relationship management
Certification
- Master's Degree in Food Safety, Michigan State University
- Certified Professional in Food Safety from National Environmental Health Association
- Certified Food Safety Instructor, State of Rhode Island Health Department
Timeline
Restaurant Consultant
Caster Restaurant Consulting
05.2004 - Current
Restaurant General Manager
CrackerBarrel
05.2002 - 11.2010
Restaurant General Manager
Friendly Restaurants
08.1975 - 11.2002
Master of Science - Food Safety
Michigan State University
Bachelor of Arts - Police Administration
University of Massachusetts
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