Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Richard Castro

Stafford,TX

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Claim Specialist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

School Bus Driver

First Student Inc.
11.2020
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Maintained Texas driver's license to enable legal operation of school buses for student transport, field trips, and other outside charters.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Obeyed federal, Texas and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Communicated information to parents to promote good communication and transparency.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Assisted in training new drivers on their routes until they understood and could do them on their own.
  • Maintained accurate and up-to-date route and time logs.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Enhanced route efficiency by adjusting routes according to traffic patterns and construction zones.

Warehouse Supervisor

Amran Inc.
03.2013 - 08.2018
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and handling operations.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw daily operations and shipping and handling processes.
  • Operated warehouse material handling equipment correctly to move loads.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Used warehouse management software to reconcile daily inventory.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Promoted diligence and culture of safety for drivers and warehouse operations.
  • Started up and shut down processing equipment.
  • Reduced order processing times by streamlining the picking, packing, and shipping processes.
  • Revised and developed procedures to reduce risk and achieve compliance.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Cable Lineman

Phonoscope
04.2008 - 09.2011
  • Enhanced network reliability by installing and maintaining cable lines for residential and commercial clients.
  • Reduced downtime for customers by quickly diagnosing and repairing damaged or malfunctioning cables.
  • Increased efficiency with proper cable splicing, termination, and installation techniques.
  • Ensured safety compliance by adhering to industry standards and regulations during all installations and repairs.
  • Collaborated with team members to complete complex projects within tight deadlines, resulting in high customer satisfaction rates.
  • Improved workflow by consistently organizing equipment and materials needed for daily tasks.
  • Read blueprints and schematics to correctly place equipment.
  • Responded to service requests during and after business hours.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Assisted in emergency response efforts during natural disasters or severe weather events requiring immediate repair or replacement of damaged cable lines.
  • Upheld a clean driving record while operating company vehicles responsibly to transport crew members and equipment between job sites.
  • Removed old poles and hardware and replaced with new equipment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Performed maintenance and reconducting work in varied weather conditions.
  • Maintained solid safety record with no OSHA-recordable incidents.
  • Responded to emergencies and outages that required additional labor and assistance for repairs.

Parachute Rigger

United States Army
09.2002 - 05.2007
  • Ensured parachute safety by meticulously inspecting, repairing, and repacking various types of parachutes.
  • Maintained accurate records of all parachute maintenance activities for accountability and quality control purposes.
  • Enhanced the efficiency of parachute rigging operations by implementing streamlined processes and organization techniques.
  • Successfully trained new team members in proper rigging procedures to maintain a high standard of performance.
  • Loaded items onto conveyor belts and pallets.
  • Utilized adhesive labels and other materials to package items.
  • Secured items for storage or shipment.
  • Cleaned and maintained production area and equipment.
  • Re-packaged damaged or incorrectly packaged items.
  • Sorted and stacked finished items.
  • Loaded and unloaded items from production line.
  • Reduced equipment malfunctions by regularly conducting thorough inspections of all gear, including harnesses, containers, and deployment devices.
  • Provided expert guidance to customers on proper use and care of parachuting equipment, ensuring customer satisfaction and safe experiences.
  • Collaborated with other rigger team members to complete large-scale projects on time and within specifications.
  • Stayed current with industry best practices by attending regular training sessions, workshops, and conferences related to parachute rigging techniques.
  • Assisted in inventory management tasks such as ordering supplies, tracking usage trends, and maintaining optimal stock levels for efficient operation.
  • Performed emergency repairs to damaged parachutes during critical situations while maintaining composure under pressure.
  • Implemented a system for tracking the lifecycle of each parachute from initial use through retirement to maintain top-quality gear offerings for clients.
  • Proactively identified potential safety hazards within the workspace, implementing corrective measures to minimize risks.
  • Assisted with parachute drop test operations, conducting thorough post-test analysis to evaluate gear performance under various conditions and making necessary adjustments for optimal functionality.
  • Inspected and maintained parachutes, seat pans and survival equipment.
  • Packed and rigged parachutes.
  • Inspected items for defects and damage.

Education

Associate of Science - Science

Houston Community College
Houston, TX

High School Diploma -

Stafford High School
Stafford, TX
05.1999

Skills

  • Vehicle Systems Maintenance
  • Route Logs
  • Technology-Driven Navigation
  • Local Street Knowledge
  • GPS and Route Planning
  • Shipping and Packaging
  • Lifting Up to 50 Lbs
  • Order Picking and Processing
  • Safe Driver Training
  • Four-Wheeled Hand Truck
  • Local Traffic Laws
  • Cargo Handling
  • DOT Regulations
  • Traffic Law Compliance
  • Personal Grooming
  • Local Routes Understanding
  • Pre- and Post-Trip Inspections
  • Defensive Driving Practices
  • Equipment Operation
  • Passenger Interaction
  • Passenger Safety
  • Customer Satisfaction
  • Effective Communication Skills
  • Two-Way Radio Operation
  • Commercial Driving
  • School District Compliance
  • Student Behavior Management
  • Creative Solutions
  • Passenger Assistance
  • Microsoft Windows
  • GPS Mapping
  • Arrival and Departure Duties
  • Safety Techniques
  • Dispatcher Communication
  • Commercial Drivers License (CDL)
  • Log Book Maintenance
  • Equipment Inspection
  • School Bus Policies
  • Special Needs Passengers
  • Tires and Brakes Inspections
  • Emergency Exit Door Operation
  • Local and State Regulations
  • Verbal Communication
  • Microsoft Office
  • Data Entry
  • Excellent Communication
  • Continuous Improvement
  • Reliability
  • Adaptability
  • Professionalism

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

School Bus Driver

First Student Inc.
11.2020

Warehouse Supervisor

Amran Inc.
03.2013 - 08.2018

Cable Lineman

Phonoscope
04.2008 - 09.2011

Parachute Rigger

United States Army
09.2002 - 05.2007

Associate of Science - Science

Houston Community College

High School Diploma -

Stafford High School

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Richard Castro