Richard Cathcart
Batavia,OH
Summary
Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.
Overview
6
6
years of professional experience
Work History
Cook
LaRosa's Pizzeria
07.2021 - 08.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Customer Service Agent
R.D.I.
05.2018 - 12.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Entered customer interaction details in sales system to track requests, document problems, and record solutions offered.
- Adapted to new applications and maintained knowledge of current technologies.
- Facilitated communications through management of inbound and outbound customer calls.
Games Attendant
Kings Island Amusement Park
06.2017 - 10.2017
- Greeted customers and provided excellent customer service to promote fun-filled gaming experience.
- Reported concerns, broken machines and out-of-order games to supervisor.
- Explained and demonstrated games and attractions to assist guests.
- Monitored rules and regulations for each different game and attraction.
- Answered guest questions to provide fun game experience.
- Maintained prize displays and provided daily inventory count of merchandise for each game.
- Performed cash handling duties, provided change and balanced money at end of shift.
Education
High School Diploma -
Goshen High School
Goshen, OH05.2019
High School Diploma -
Live Oaks Vocational School
Loveland OH03.2019
Skills
- Safe Food Handling Procedures
- Kitchen Organization
- Opening and Closing Skills
- Quality Assurance and Control
- Quick-Learning
- Food Preparation and Safety
Timeline
Cook
LaRosa's Pizzeria
07.2021 - 08.2023
Customer Service Agent
R.D.I.
05.2018 - 12.2019
Games Attendant
Kings Island Amusement Park
06.2017 - 10.2017
High School Diploma -
Goshen High School
High School Diploma -
Live Oaks Vocational School