Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Richard Cervantes

Dallas,TX

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

6
6
years of professional experience

Work History

2-day

Costco
Dallas , TX
10.2024 - Current
  • Resolved customer complaints in a timely manner.
  • Monitored inventory levels and maintained accurate records.
  • Created detailed reports on operational progress and results.
  • Implemented new technologies to improve efficiency.
  • Maintained positive relationships with customers, vendors, suppliers.

Doordasher

DoorDash
Dallas , TX
11.2023 - 10.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.

E-Commerce Personal Shopper

Sprouts
Dallas , TX
01.2024 - 05.2024
  • Greeted customers and answered inquiries about products, services, and store policies.
  • Developed an understanding of customer preferences by asking probing questions to gain insights into their needs.
  • Created personalized shopping experiences for customers based on their individual tastes and budgets.
  • Provided product recommendations to customers.
  • Processed online orders quickly and accurately.
  • Managed inventory levels to ensure availability of desired items for clients.
  • Built trust with customers by being honest about the fit of clothing pieces or the quality of materials used in production.
  • Analyzed customer purchase patterns to anticipate future buying habits.

Warehouse Worker

Amazon
Dallas , Tx
08.2023 - 12.2023
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Inspected damaged goods prior to disposal or return to vendor.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Processed returns of defective merchandise as required.
  • Transported goods to designated areas within the warehouse facility.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Staged and sorted multiple types of products for loading.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Golf Shop Attendant

Tennison Park Golf Club
Dallas , TX
06.2022 - 08.2022
  • Greeted customers upon arrival and assisted with selecting golf clubs, balls, apparel, and other accessories.
  • Maintained the appearance of the shop by arranging merchandise in an organized manner.
  • Provided advice to customers on product selection based on individual needs and preferences.
  • Assisted with restocking shelves with new inventory as it arrived from vendors.
  • Responded promptly to customer inquiries via phone or email.
  • Organized tournaments for groups of players at the course's discretion.
  • Reported any discrepancies between inventory levels and sales records to management immediately.
  • Conducted weekly inspections of the golf course grounds to ensure proper upkeep standards were met.
  • Educated customers about club fitting services offered at the shop.
  • Scheduled tee times for customers over the phone or in person.
  • Provided basic instruction on how to use rental clubs or carts when necessary.
  • Cleaned up after closing time including vacuuming floors and wiping down counters.

Quality Control Inspector

CCE Clothing
Dallas , Tx
01.2021 - 08.2021
  • Inspected products for defects and conformance to customer specifications using precision measuring instruments.
  • Monitored production processes to ensure quality standards were met and documented results of inspections.
  • Verified accuracy of product labels, including expiration dates and lot numbers.
  • Analyzed data from process control systems to identify trends in product quality.

Carpet Cleaner

Myself
Dallas , Tx
01.2019 - 06.2021
  • Cleaned carpets using hot water extraction method.
  • Vacuumed and pre-treated carpets with appropriate cleaning solutions.
  • Performed spot removal, stain treatment, and deodorization of carpets.
  • Utilized industrial-grade carpet shampooers to deep clean carpets.
  • Inspected carpets for damage prior to cleaning process.
  • Moved furniture as necessary for access to carpeted areas.
  • Provided customers with advice on proper care of their carpets after cleaning service is complete.
  • Scheduled appointments with clients for carpet cleaning services.
  • Transported equipment from job site to job site in company vehicle.

Gardener

Myself
Dallas, TX
01.2020 - 11.2020
  • Maintained gardens and grounds of private properties, ensuring proper care of trees, shrubs, flowers, and turf.
  • Planned and planted flower beds and borders according to customer requirements.
  • Ensured that garden maintenance tasks were completed efficiently and safely.
  • Applied weed control treatments as necessary.
  • Performed regular pruning and trimming of hedges, bushes, shrubs, trees and other vegetation.
  • Laid out lawns using edging tools and rotovators.
  • Collected leaves, weeds and debris from the garden area for disposal or composting purposes.
  • Transplanted seedlings into larger pots or containers when needed.
  • Weeded beds by hand or with a hoe and rake to remove unwanted plant species from the garden.

Education

High School Diploma -

Lake Highlands Highschool
Dallas, TX
04-2023

Skills

  • Decision-making capabilities
  • Staff Motivation
  • Employee Development
  • Policy Enforcement
  • Meeting facilitation
  • Contract Management
  • Business Development
  • Expense Tracking
  • Policy Implementation
  • Performance Management
  • Strategic Planning
  • Verbal and written communication
  • Budget Control
  • Cross-Functional Teamwork
  • Time Management
  • Lead Generation
  • Team Leadership
  • Sales Techniques

Affiliations

  • Like to golf
  • Like to go out
  • nightlife

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Always been rewarded for my hard work

Timeline

2-day

Costco
10.2024 - Current

E-Commerce Personal Shopper

Sprouts
01.2024 - 05.2024

Doordasher

DoorDash
11.2023 - 10.2024

Warehouse Worker

Amazon
08.2023 - 12.2023

Golf Shop Attendant

Tennison Park Golf Club
06.2022 - 08.2022

Quality Control Inspector

CCE Clothing
01.2021 - 08.2021

Gardener

Myself
01.2020 - 11.2020

Carpet Cleaner

Myself
01.2019 - 06.2021

High School Diploma -

Lake Highlands Highschool

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Richard Cervantes