Richard Chaber
Orlando
Summary
Highly motivated and results driven executive director. Recognized for professionalism, commitment to excellence, and demonstrated ability to improve, meet and/or exceed department financial goals. and operations. An exemplary interpersonal and communication skill, well-articulated, niche for curating effective teams and cultures. Self-motivated, working independently or team environment – adaptive, experience with Luxury and/or family friendly big box resorts with multi-unit F&B operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Executive Director - Food & Beverage
Hersha Hospitality Management LP
07.2021 - Current
- Increased organizational efficiency by streamlining processes and implementing new systems for 777 Suite Resort & Waterpark -Multiunit (12), Multi-Million Dollar Operation.
- Executive and property planning committee team member, charge of short and long term overall direction, control, and management of department.
- Manage a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- High level Financial & Business acumen, develop annual budgets for labor, expenses, and overall revenues
- Creative Control over twelve (12), diverse F&B outlets, menu, theme design - creation, and training
- Oversee financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Optimize operational workflows, reducing overhead costs and maximizing resource allocation.
- Promote a culture of continuous improvement by encouraging professional development opportunities for staff members.
Ast. Director Food & Beverage
Aimbridge Hospitality
05.2019 - 03.2020
- Increased company revenue by streamlining processes and implementing cost-saving measures for Multiunit, Multi-Million Dollar F&B Operations
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Payroll management, department guest experience lead
- P&L organization and adherence - labor, food and beverage cost control, budgets
Senior Manager - Food & Beverage (Opening Manager)
Margaritaville Resort Orlando
11.2018 - 05.2019
- Strategic planning and development for new resort F&B Department
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
- Mentored junior staff members for skill development and career progression within the organization.
- Recruiting, training, and managing F&B Staff of over 70 employees
- Charge of multiple dining service periods as well as room, external cottage/homes and pool service. Casual & Upscale Dining
- Created property FOH training guide, procedure & outline - technical writer
- Create SOP's and procedural checklists
Executive Director - Food & Beverage
Melia Hotels International
01.2017 - 11.2018
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Financial & Business acumen, developed annual budgets for labor, expenses, and overall revenues, meeting or exceeding financial goals
- Food Safety Manager, Trainer & Proctor
Food & Beverage Supervisor
Four Seasons Resort Walt Disney AAA 5 Diamond
12.2015 - 01.2017
- Enhanced customer satisfaction by efficiently managing food and beverage operations and elite service standards, ensuring total guest satisfaction.
- Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
Priority Manager
Lockheed Martin
08.2011 - 12.2015
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed high and critical priority incidents resulting in 97% performance rating to resolution
- Organized pertinent staff and global business units to resolve critical priority incidents and report to executive management
- Prepare daily audit reports to track and grade staff on areas of weakness and/or strengths for training purposes
General Manager/Owner/Operator
Vault - Upscale Lounge & Events
08.2007 - 03.2010
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with high-profile clients, vendors, and partners to ensure long-term success and loyalty.
- Negotiated & hosted upscale, private events such as high-ranking political fundraisers, receptions, graduations, and private parties, resulting in residual contracts and additional revenue stream for business
- Prepared annual budgets, daily and monthly forecasts, processed payroll
- Scheduled live entertainment and negotiated contracts with performer management
Education
Bachelor of Science - Hospitality Management
University of Central Florida
Orlando, FL12.2015
Skills
- Strategic Planning
- Business Development
- Stakeholder Relations
- Vendor Relations
- Staff Management
- Financial Management
- Human Resources
- Operations Management
- Marketing
- Profit and loss statements
- Compliance and regulations
- Innovation and Creativity
- Operational planning
- Leadership Development
Accomplishments
U.S AIR FORCE - APRIL 1997 - APRIL2005
HONORABLE DISCHARGE 2005 – Clearance Level Held – TS/SCI
Air Force Leadership School (Leadership, management)
US Air force outstanding unit award 5 devices (Reliability, work ethic) US Air Force good conduct Medal 3 devices (Character)
US National Defense Service Medal (Service, Honor)
Certification
NRFSP Certified Trainer/Proctor - Food Safe Manager, Trainer, & Proctor
MCP, MCTS, A+ - Microsoft Certified Professional
Timeline
Executive Director - Food & Beverage
Hersha Hospitality Management LP
07.2021 - Current
Ast. Director Food & Beverage
Aimbridge Hospitality
05.2019 - 03.2020
Senior Manager - Food & Beverage (Opening Manager)
Margaritaville Resort Orlando
11.2018 - 05.2019
Executive Director - Food & Beverage
Melia Hotels International
01.2017 - 11.2018
Food & Beverage Supervisor
Four Seasons Resort Walt Disney AAA 5 Diamond
12.2015 - 01.2017
Priority Manager
Lockheed Martin
08.2011 - 12.2015
General Manager/Owner/Operator
Vault - Upscale Lounge & Events
08.2007 - 03.2010
Bachelor of Science - Hospitality Management
University of Central Florida
Similar Profiles
Leonardo MontenegroLeonardo Montenegro
Night Auditor at Hersha Hospitality Management LPNight Auditor at Hersha Hospitality Management LP
William SousaWilliam Sousa
Hotel Night Auditor at Hersha Hospitality Management LPHotel Night Auditor at Hersha Hospitality Management LP
Devon DePhillipsDevon DePhillips
Conference Services Manager - Westin Philadelphia at Hersha Hospitality Management LPConference Services Manager - Westin Philadelphia at Hersha Hospitality Management LP
Ana SanchezAna Sanchez
Dual Housekeeping Supervisor at Hersha Hospitality Management LPDual Housekeeping Supervisor at Hersha Hospitality Management LP
Zaely ZorrillaZaely Zorrilla
EMS Supply & Equipment Coordinator at City of OrlandoEMS Supply & Equipment Coordinator at City of Orlando