Richard Chansky Jr
Hernando
Summary
Dynamic General Manager with a proven track record at Hometown Automotive Group, excelling in strategic marketing and team leadership. Expert in inventory management and customer service, I drive engagement and foster long-term relationships, consistently achieving revenue targets while enhancing operational efficiency. Recognized for analytical problem-solving and effective employee training.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Hometown Automotive Group
Dunnellon
09.2020 - Current
- Oversaw daily operations of automotive sales and service departments.
- Managed staff scheduling and performance evaluations for team efficiency.
- Developed and implemented strategic marketing plans to drive customer engagement.
- Monitored inventory levels and managed supplier relationships for optimal stock.
- Ensured compliance with industry regulations and company policies consistently.
- Analyzed market trends to identify new business opportunities in the automotive sector.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Sales Consultant / Manager
Sunstate Ford
Orlando
12.2019 - 08.2020
- Led team in delivering exceptional customer service and product knowledge.
- Coordinated with other departments to streamline sales processes and improve efficiency.
- Participated in weekly meetings with upper management discussing strategy and tactics used by the Sales Department.
- Provided guidance and support to sales consultants on customer service techniques and sales strategies.
Youth Leader
Self Employed
Oviedo
07.2017 - 2019
- Facilitated youth programs promoting leadership and teamwork skills.
- Organized community events to engage and empower young participants.
- Trained volunteers on effective youth engagement strategies.
Sales Manager/ Finance Manager
Hometown Auto Mart
Dunnellon
03.2014 - 05.2016
- Led sales team in achieving monthly revenue targets at local auto dealership.
- Developed training programs to enhance product knowledge among sales staff.
- Analyzed customer feedback to improve service and product offerings.
Dealer Trade Account Manager
Liberty Locators
Citrus Springs
09.2013 - 03.2014
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Professional
Montrose Ford
Akron
04.2011 - 01.2013
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted test drives to showcase vehicle features and performance.
- Maintained up-to-date knowledge of inventory and promotions.
Sales Professional
Gateway Toyota
Toms River
01.2008 - 01.2009
- Conducted test drives to showcase vehicle features and performance.
- Maintained up-to-date knowledge of inventory and promotions.
- Developed relationships with clients to encourage repeat business.
Sales Professional
Pinebelt Nissan
Toms River
03.2005 - 01.2008
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted test drives to showcase vehicle features and performance.
- Maintained up-to-date knowledge of inventory and promotions.
Education
High School Diploma -
Edgewood High School
Edgewood, NJEdgewood, NJ
Skills
- Exceptional interpersonal skills
- Strong sales-closer
- Strong Cheerful and energetic sales-closer
- Clear and articulate phone manner
- Driven
- Excellent time management skills
- Expert in Ford products
- Organized and meticulous
- Analytical problem solver
- Dependable Team leadership
- Inventory management
- Market analysis
- Customer service
- Strategic marketing
- Compliance assurance
- Team leadership
- Conflict resolution
- Time management
- Decision making
- Relationship building
- Employee training
- Ethical behavior
- Vendor coordination
- Attendance oversight
- Purchasing strategy development
- Recordkeeping skills
- Negotiation
- Pricing support
- Inventory monitoring
- Training & Development
- Multitasking
- Communication
References
Available upon request.
Professional Accomplishments
- Was the Store manager of all 3 locations of a very successful Buy-Here Pay-Here Dealership.
- Managed several employees including Sales, Detail and Autoshop repairs on fresh trades and auctions purchases at HomeTown.
- At Montrose had the dealership's largest gross deal on a new car delivery.
- Salesman of the month 10 of 20 months at Montrose.
- Salesman of the year 2012.
- Sales leading 231 new and used.
- Sales leading yearly store gross.
- Sales Representative who supplies customers with the latest facts, figures and trends in the market.
- Successful at building a strong sales team, thus achieving short and long-term company goals.
Affiliations
Several years in coaching youth sports with strong development of young men moving forward in not only sports but well rounded life skills and awarded coaches honors for team's accomplishments.
Certification
Was always Top Ford Sales Consultant and fully certified in Ford products at the top levels . Many years of E2 Employee Excellence sales/service with Ford .
References
References available upon request.
Accomplishments
- Marketing - Implemented marketing strategies which resulted in [80%] growth of customer base.
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Supervised team of 10 staff members.
Timeline
General Manager
Hometown Automotive Group
09.2020 - Current
Sales Consultant / Manager
Sunstate Ford
12.2019 - 08.2020
Youth Leader
Self Employed
07.2017 - 2019
Sales Manager/ Finance Manager
Hometown Auto Mart
03.2014 - 05.2016
Dealer Trade Account Manager
Liberty Locators
09.2013 - 03.2014
Sales Professional
Montrose Ford
04.2011 - 01.2013
Sales Professional
Gateway Toyota
01.2008 - 01.2009
Sales Professional
Pinebelt Nissan
03.2005 - 01.2008
High School Diploma -
Edgewood High School