Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Richard Chenworth

Edgewood,MD

Summary

A dedicated hard worker that loves interacting with customers. Adept at problem solving, customer service, hiring and training hardworking, quality staff.

Overview

28
28
years of professional experience

Work History

Self Serve Warehouse Team Lead

IKEA
Baltimore, MD
06.2003 - 06.2017
Lead a team to maintain a high standard of safety and cleanliness. Hire and train friendly and knowledgeable staff. Many coworkers have moved on to accept new responsibilities including Leadership roles. Create and implement bin plans. Setup and merchandize activities areas and end podiums. Write performance evaluations. Scheduling. Monitor and maintain department key performance indicators. Maintain accurate inventory.

Receiving Team Lead

IKEA
Baltimore, MD
06.2000 - 06.2003
Lead a team to maintain a high standard of safety, efficiency and cleanliness. Hire and train friendly and knowledgeable staff. Accurately receive and stock entire store. Communicate with shopkeepers to ensure standards are met. Write performance evaluations. Scheduling. Monitor and maintain department key performance indicators. Maintain accurate inventory.

Activity Specialist

IKEA
Baltimore, MD
06.1996 - 06.2000
Decide on appropriate ad-ons and end caps for the showroom. Communicate with shopkeepers to ensure product availability. Order stock to setup and maintain a high fill level. Follow up on articles to ensure agreed apron turnover.

Assistant Store Manager

Herman's Sporting Goods
Baltimore, MD
06.1995 - 06.1996
Opening and closing routines. Deposits. Train friendly, knowledgeable and motivated staff. Merchandising using a plan-o-gram. Receiving. Cashiering.

Full Time Sales Coworker

IKEA
Baltimore, MD
12.1989 - 06.1995
Maintain a clean and safe sales floor. Be friendly and knowledge. Restock shelves. Pricing. Set up displays. Order stock. Inventory. Department remodels. Create space for new articles.

Education

High School Diploma - undefined

Perry Hall High School
1989

Skills

  • Hardworking
  • Team-oriented  
  • Exceptional Leader
  • Outstanding communication skills
  • Problem solving skills
  • Flexible schedule
  • Reliable
  • ​

Accomplishments

Promoted from Sales Coworker to Receiving Team lead and then to Self Serve Warehouse Team Lead. Where I managed a team that was responsible for maintaining and selling over 50% of the volume for the store. While maintaining some of the highest standards for cleanliness and organization, that have been acknowledged by store review boards. I've also developed coworkers through one on one training that have been promoted into leadership roles. Handled scheduling during a time when we lost 40% of our scheduling hours do to promotion and graduation without incurring overtime. I was responsible for creating and implementing an entire warehouse bin plan. I also handled the product range changes that occurred four times a year. Communicate weekly with shopkeepers to follow up on changes on the showroom floor that would dictate possible changes to the sales space needs. We controlled shrink through assisting receiving in identifying damaged goods and through routine aisle sweeps for prevention.

Timeline

Self Serve Warehouse Team Lead

IKEA
06.2003 - 06.2017

Receiving Team Lead

IKEA
06.2000 - 06.2003

Activity Specialist

IKEA
06.1996 - 06.2000

Assistant Store Manager

Herman's Sporting Goods
06.1995 - 06.1996

Full Time Sales Coworker

IKEA
12.1989 - 06.1995

High School Diploma - undefined

Perry Hall High School

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Richard Chenworth