Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
Bartender
Glam Karaoke
01.2024 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Enhanced customer experience with engaging conversations and personalized drink recommendations.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Manager's Assistant
Hot Spot Hot Pot
01.2016 - 03.2019
Ran errands to support daily needs of management.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Food Service Worker
Hot Spot Hot Pot
01.2013 - 01.2016
Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Greeted customers at counter to fulfill requests and answer questions.
Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.