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Summary
Overview
Work History
Education
Skills
Job Related Training
Education
Work Availability
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Timeline
Richard Cismowski

Richard Cismowski

Nine Mile Falls,WA
A man is about as big as the things that make him angry.
Winston Churchill

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceHealthcare benefitsCompany Culture

Summary

Results-driven Operations Manager with expertise in project management and team leadership. Led initiatives to enhance safety and quality while meeting operational objectives. Skilled in aircraft maintenance and technical documentation, fostering continuous improvement within a workforce of over 400.

Overview

25
25
years of professional experience

Work History

Operations Manager

Amazon
Airway Heights, WA
01.2025 - Current

Managed inbound and outbound logistics operations while coordinating with downstream partners.

Resolved complex operational challenges, including equipment failures and processing bottlenecks.

Led initiatives to enhance staffing strategies and mitigate service disruptions.

  • Utilized data-driven systems for monitoring performance metrics and driving improvement.
  • Implemented employee feedback programs to boost associate engagement and productivity.
  • Achieved on-time departure rates through proactive capacity management of rolled volume.
  • Oversaw budgetary, people development, and operational objectives within a $2.5 million facility managing over 400 employees.
  • Collaborated with stakeholders to address time-sensitive issues and deliver exceptional results.

Production Superintendent

US Air force
Joint Base Lewis-McChord, USA
05.2020 - 02.2025
  • Managed maintenance operations for 48 C-17 Aircraft valued at $10 billion as the Aircraft Production Superintendent.
  • Managed scheduled and unscheduled repairs, coordinated logistics across agencies, allocated personnel from 5 Air Force Specialty Codes, and assessed aircraft status to ensure operational readiness.
  • Interpreted system schematics and aircraft engineering drawings, directed maintenance actions, and organized recovery teams for aircraft at austere locations to restore mission capability.
  • Coordinated with external agencies to secure critical equipment and supplies, enabling timely maintenance and repairs.
  • Joint Base Lewis-McChord Air Force Base, WA

First Line Manufacturing Manager

Boeing
Auburn, USA
09.2024 - 11.2024
  • Manages and integrates employee activities across more than one area in materials management and transportation for 737, 747, 767, 777, and 787 aircraft.
  • Developed and executed project and process plans, implemented policies and procedures, and set operational goals to align with organizational objectives.
  • Acquired resources for projects and processes, provided technical management of suppliers, and led process improvements.
  • Provides oversight and approval of technical approaches, products and processes.
  • Developed and maintained relationships with customers, stakeholders, peers, partners, and direct reports to enhance collaboration and communication.
  • Led employee development initiatives to enhance team performance.
  • Spearheaded the upgrade of two Zimmerman portal milling machines.
  • Fabricated and installed new base plate working areas.
  • Procured and installed over 10K thread inserts for the mounting of parts with machines valued at over $400K.
  • Auburn, WA

Technical Aircraft Operations

US Air force
12.2000 - 12.2023
  • Augmented Security Forces during Operation Iraqi Freedom, leading patrols, assisting in convoy security, and directing 27 airmen in vehicle inspections, escort operations, and medical emergencies for Third Country Nationals at Ali Al Salem Air Base, Kuwait.
  • Provided flight line supervision and leadership to 500 assigned military and civilian personnel in 6 different specialties in the largest wing in Air Mobility Command.
  • Managed aircraft safety and training programs for 300 personnel, focusing on dropped object prevention and foreign object damage prevention.
  • Secured special duty position as E-4 (Senior Airman), waiving seven level/Red X permissions to lead aircraft during TDY’s and deployments globally.
  • Deployed to Tikrit Iraq to work enroute on C-130 aircraft.
  • Had no prior training on C-130’s learned everything through On the Job Training (OJT).
  • Monitored HAZMAT security protocols to maintain safety compliance.
  • Various World-Wide Locations

Section Chief

US Air force
Joint Base Lewis-McChord, USA
05.2019 - 05.2020
  • Led health, welfare, morale, professional development, readiness, manning, training, and mission effectiveness for 1,200 Airmen across 5 Air Force Specialty Codes, enhancing overall unit performance.
  • Analyzed problems, identified alternative solutions, and implemented recommendations to achieve strategic goals, improving decision-making processes.
  • Joint Base Lewis-McChord Air Force Base, WA

Production Expediter

US Air force
Joint Base Lewis-McChord, USA
05.2016 - 05.2019
  • Oversaw 48 C-17 aircraft worth $10 billion as aircraft production expediter, coordinating logistical actions between agencies to ensure timely repairs for scheduled and unscheduled maintenance.
  • Established and supplied maintenance recovery teams for off-station aircraft to enhance repair operations.
  • Coordinated with outside agencies for equipment, supply, and technical order alterations.
  • Interpreted system schematics and wire diagrams to direct and streamline aircraft maintenance actions.
  • Allocated personnel from 9 Air Force Specialty Codes to optimize operational efficiency.
  • Joint Base Lewis-McChord Air Force Base, WA

Quality Assurance Safety Inspector

US Air force
Joint Base Lewis-McChord, USA
01.2014 - 05.2016
  • Ensured mission readiness for 48 C-17s and 1,400 personnel across 11 flights and 33 work centers within the 62nd Maintenance Group.
  • U.S. Air Force level aircraft maintenance subject matter expert investigated 3 aircraft mishaps that accounted for millions of dollars in damages.
  • Investigated ground and aircraft mishaps, coordinated one-time inspections, and evaluated aircraft dropped objects to mitigate future risks.
  • Managed weight and balance program, flight records, FOD/DOPP, and AMC ramp inspection programs, ensuring compliance and safety standards.
  • Led group’s digital inspection and documentation program.
  • Subject matter expert for the Maintenance Group regarding composite tool kits, HAZMAT, Weight and Balance, and Air Force specialty codes dispersed between the flight line and back shop.
  • Conducted technical research to support aircraft maintenance and operations.
  • Joint Base Lewis-McChord Air Force Base, WA

HSC Dock Controller

US Air force
Joint Base Lewis-McChord, USA
02.2009 - 01.2014
  • Coordinated all 180-day home station checks (HSC) inspections/repairs for 48 assigned C-17 aircraft valued at $10 billion and assigned personnel taskings for 350 personnel.
  • Collaborated with three primary back shops (HSC, A/R, JETS) as fully qualified technician to ensure seamless operations.
  • Served as squadron lead technician and subject matter expert, developing comprehensive training agendas for all 350 personnel to enhance skill development.
  • Rebuilt the Crash Damaged Disabled Aircraft Recovery (CDDAR) program with monthly/annual inspections, handpicked and trained 20 personnel.
  • Coordinated towing of heritage aircraft between paint barn and display locations for McChord’s museum, preserving historical assets.
  • Joint Base Lewis-McChord Air Force Base, WA

Flying Crew Chief

US Air force
Kadena, Japan
02.2005 - 02.2009
  • Led scheduled and unscheduled maintenance on 15 KC-135 R/T inflight refueling aircraft, ensuring operational readiness in diverse conditions.
  • Led as Flying Crew Chief and performed maintenance on 15 KC-135 R/T aircraft in hostile areas with limited resources.
  • Preformed jet engine maintenance at home station and deployed locations, Isochronal inspections, and aircraft systems replacement.
  • Lead 25 airmen, controlled training, work schedules, and readiness items.
  • Coordinated aircraft repairs in remote areas with limited support facilities, enhancing mission success despite resource challenges.
  • Responsible for safety of 5-person crew plus loading and unloading of cargo and extra personnel.
  • Provided in-flight refueling and visual confirmation, contributing to mission safety and effectiveness throughout the tour.
  • Responded to aircraft fire coordinating fire department response, 5 emergency aircraft tows, and evacuating 2 aircraft hangars.
  • Utilized three, 150-pound fire bottles to extinguish the fire prior to the fire department response saving 3 aircrew members lives and 4.5$ million-dollar aircraft.
  • Spearheaded the first ever deployment of F-22 fighter aircraft through the Pacific Theatre.
  • Supported operations at Kadena Air Base in Okinawa.

Aircraft Maintenance Craftsman/Flying Crew Chief

US Air force
Grand Forks, USA
12.2001 - 02.2005
  • Served as Flying Crew Chief performed maintenance on 52 KC-135 R/T aircraft in hostile areas in less-than-ideal locations.
  • Coordinated aircraft repairs in austere environments.
  • Deployed to Edwards AFB with the 412th Test Wing to get the F-22 certified for flight.
  • Trained across multiple KC-135 R/T subsystems to enhance versatility. in all KC-135 R/T subsystem.
  • Went through first ever certification course for Crew Chiefs, Sheet Metal, Electrical, Hydraulics, Engines, and Communications.
  • Volunteered to deploy to Tikrit Iraq working on C-130H/J aircraft.
  • Ensured safety for 5-person crew during cargo and personnel loading and unloading operations.
  • Transported over 54.5 million pounds of cargo and 15,000 military personnel.
  • Grand Forks Air Force Base, ND

Education

M.D. - aviation safety

Embry-Riddle Aeronautical University
01.2026
  • 2023-Current - Dean's List
  • 2023-Current - Honor Roll
  • 3.9 GPA

Bachelor of Science - Aviation Maintenance

Embry-Riddle Aeronautical University
01.2023

GPA: Magna Cum Laude

  • 2021-2023 - Dean's List
  • 2021-2023 - Honor Roll
  • 3.9GPA
  • Graduated magna cum laude

Associate - applied science, Aviation Maintenance Technology

Community College of The Air Force
01.2020
  • 3.85 GPA

Skills

    • Aircraft maintenance
    • Safety management
    • Quality assurance
    • Project management
    • Team leadership
    • Technical documentation

Job Related Training

  • Proficient with both Boeing computer programs MIC and VECTOR.
  • Extended experience with GO81, CAMS, ETIMS, and IETM.
  • KC-135 R/T (all variants) aircraft 9 years of experience.
  • C-17A aircraft 14 years of experience.
  • C-130 H/J aircraft 1 year of experience.
  • Senior Enlisted Joint Professional Military Education (Level 2).
  • Aircraft Production Superintendent school.
  • Senior Enlisted Joint Professional Military Education (Level 1).
  • Aircraft Weight and Balance Certified.
  • Non-Commissioned Officer Academy.
  • C-17 Flight Control Rigging.
  • C-17 Doors Rigging.
  • Advanced Trouble Shooting for KC-135 R/T.
  • Aircraft Maintenance Craftsman Course.
  • Airman Leadership School.
  • Chemical Warfare Instructor.
  • Special Vehicle Trainer/Certifier (Forklifts all size, de-icers, mobile cranes and floor cranes, tow vehicles).
  • Distance Learning Center Test Proctor.
  • Suicide Prevention Instructor Certification.
  • Flight Line Driving Instructor/Certifier.

Education

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Work Availability

monday
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morning
afternoon
evening
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Languages

English
Full Professional

Timeline

Operations Manager - Amazon
01.2025 - Current
First Line Manufacturing Manager - Boeing
09.2024 - 11.2024
Production Superintendent - US Air force
05.2020 - 02.2025
Section Chief - US Air force
05.2019 - 05.2020
Production Expediter - US Air force
05.2016 - 05.2019
Quality Assurance Safety Inspector - US Air force
01.2014 - 05.2016
HSC Dock Controller - US Air force
02.2009 - 01.2014
Flying Crew Chief - US Air force
02.2005 - 02.2009
Aircraft Maintenance Craftsman/Flying Crew Chief - US Air force
12.2001 - 02.2005
Technical Aircraft Operations - US Air force
12.2000 - 12.2023
Embry-Riddle Aeronautical University - M.D., aviation safety
Embry-Riddle Aeronautical University - Bachelor of Science, Aviation Maintenance
Community College of The Air Force - Associate, applied science, Aviation Maintenance Technology