Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
BusinessAnalyst
Richard Clark Sr

Richard Clark Sr

Case Manager
The Bronx,NY

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Housing Specialist

Samaritan Daytop Village
Queens , New York
08.2022 - 01.2024
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Handyman

CIPRIANI 637 LLC
110 EAST 42ND STREET NEW YORK NY
05.2022 - 01.2023
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Executed tasks within time and budget constraints.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Positively engaged with customers and maintained professional appearance as company representative.

Roofer Assistant

CC Interior Exterior
01.2015 - 04.2022
  • Helped delegate tasks and assisted with payroll accounts, answered/ made business calls, quality control, groundskeeping, assisted roofing, home remodeling, siding, mastering,provided calculations and job assessments, material handling, use of various power tools

Hotel Engineer

Staybridge Suites Hotel
Rochester, NY
02.2017 - 04.2018
  • Identified and resolved potential structural issues.
  • Replaced worn or broken parts on machines and equipment.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Reported issues to property manager so effective resolutions could be put into place.

Engineer

R.I.T Inn and Conference CTR
10.2016 - 02.2017
  • Performed daily repairs with facility operators and made sure that the building was maintained, safe and presentable looking
  • Often worked with contractors for completing larger renovation projects
  • My job also involved scheduling building work orders and keeping maintenance costs within budget
  • Sometimes took a hand in routine tasks, such as fixing leaky pipes, painting rooms, patching drywall and fitting locks, pool chemical testing and maintenance

Building Engineer

Hilton Garden Inn
01.2014 - 01.2015
  • Designed and implemented special strategies related to maintenance procedures
  • Performed routine maintenance inspections of equipment to identify and respond to problems in a timely manner, thus preventing breakdowns
  • Provided solutions and fixed equipment malfunctioning, system faults and network errors – Used root-cause-failure techniques, corrective actions, modifications and performed replacements and/or new installation.Assigned personnel and technical support teams to sites requiring 24/7 maintenance.Worked with company's vendors and supervised subcontractors during various maintenance projects to ensure proper completion of work performed at the facility
  • Utilized different reliability and testing strategies in plants to maintain and improve operation's profitability
  • Transported and maintained accurate inventory and storage of equipment/ supplies and assured safety measures were followed.

Behavioral Guide

Excalibur Youth Services
01.2001 - 01.2003
  • Responsible for monitoring a unit of 5-10 high risk male youth
  • Taught them how to perform hygiene and grooming skills
  • Taught social skills, conducted group discussions on various topics
  • Implemented restraint techniques to neutralize physical confrontations
  • Transported youth to various outings and events
  • Monitored recreational activities

Community Living Assistant

DePaul Mental Health, Action For A Better Community
01.1999 - 01.2001
  • Supervised 25 residents/ Mental health patients
  • Administered Prescription drugs to residents
  • Monitored interactions between residents
  • Documented changes, behaviors, incidents, incontinence, and sleeping patterns
  • CPR and First Aide Certified
  • Utilized
  • American Sign Language to communicate for and with hearing impaired residents
  • Volunteer work

Warehouse Supervisor

Legends Hospitality LLC
New York , New York
04.2024 - Current
  • Supervised warehouse operations by managing employees during shifts.
  • Used warehouse management software to reconcile daily inventory.
  • Maintained high levels of accuracy in daily operations.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Education

Associates of Science - Liberal Arts and General Studies

Monroe Community College
Brighton, Ny
2012

Skills

  • SWOT Analysis
  • Mentoring
  • Moderator of group discussions/ workshops
  • Peer Development
  • Effective Decision-Maker
  • Trained in Diversity ,Sensitivity , Problem Analysis and Resolution
  • Marketing and Presentation Skills
  • Multi-Project Management
  • Recruitment
  • Emergency Response
  • Proficient in [Software]
  • Client interaction
  • Client Advocacy
  • Violence prevention
  • Conflict Mediation
  • Group facilitation
  • Experience with at-risk youth
  • Community outreach expert
  • High-Risk Populations Identification
  • Case Documentation
  • Motivational enhancement therapy
  • Referral Coordination
  • Treatment Planning
  • Behavioral therapy
  • Data Entry and Analysis
  • Email and Telephone Etiquette
  • Crisis Intervention
  • Medical Records Management
  • Case Planning
  • Program Development
  • Staff Management
  • Client Service
  • American sign language proficient

Accomplishments

  • Founder and first President of the Men of Excellence Organization
  • Served as liaison/ planner between 2 College campuses to prepare and develop projects and events for various clubs and organizations
  • Cooperated with Administrators to bring in various keynote speakers to educate student body, faculty, administrators, and general public
  • Contributed to the decrease in drop out rates of African/ Latino students with study groups
  • Orchestrated Earthquake relief fund, coat and food drives
  • Honored for raising the most funds for a student club/ organization in 2009
  • Honored for being the sole student involved in the Selection and promotion of current College President

Certification

Mobile Elevating Work Platform Operator

  • complies with ANSI AP2.24 training requirements , Blakley Equipment MT Vernon NY- issued 1/25/2023
  • Certified 10 Hour Construction Safety and Health, OSHA - issued 12/31/2022

Timeline

Warehouse Supervisor

Legends Hospitality LLC
04.2024 - Current

Housing Specialist

Samaritan Daytop Village
08.2022 - 01.2024

Handyman

CIPRIANI 637 LLC
05.2022 - 01.2023

Hotel Engineer

Staybridge Suites Hotel
02.2017 - 04.2018

Engineer

R.I.T Inn and Conference CTR
10.2016 - 02.2017

Roofer Assistant

CC Interior Exterior
01.2015 - 04.2022

Building Engineer

Hilton Garden Inn
01.2014 - 01.2015

Behavioral Guide

Excalibur Youth Services
01.2001 - 01.2003

Community Living Assistant

DePaul Mental Health, Action For A Better Community
01.1999 - 01.2001

Associates of Science - Liberal Arts and General Studies

Monroe Community College

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