Richard Cleary

• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Manage 10-15 employees in daily and weekly assignments
• Implement process improvements, reducing operational costs and increasing productivity.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Employee terminations.

• Renewed existing accounts by building relationships with clients.
• Negotiated contracts and closed agreements to maximize profits.
• De-escalated customer interactions by providing alternative solutions to issues.
• Participated in brainstorming sessions to develop new ideas for business development initiatives.
• Developed strategies to increase revenue from existing accounts.
• Created comprehensive reports on account performance and presented them to senior management.
• Managed multiple accounts simultaneously while meeting deadlines.
• Collaborated with marketing team to develop promotional materials for clients.
• Prepared monthly financial statements for each account.
• Executed sales strategies to achieve monthly targets consistently.
• Reset store displays for special events and seasonal merchandise changes.
• Operated register, handled cash and processed credit card transactions.
• Developed and maintained long-term relationships with key clients.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Utilized problem-solving skills when dealing with difficult customers.
• Hired, trained and trained new hires to optimize profitability and reduced process lags.
• Reviewed inventory levels regularly to avoid stock shortages or excesses.

• Managed and inspired team members to perform to full potential, driving branch profitability.
• Planned work schedules to maintain adequate staffing levels.
• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
• Verified cash by balancing cash drawers and maintaining cash count records.
• Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
• Performed regular audits of financial records in order to ensure accuracy.
• Facilitated weekly meetings with staff members to discuss progress on current initiatives.
• Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
• Established strong working relationships with external partners such as vendors and suppliers.
• Managed staff scheduling, hiring and training processes.
• Conducted regular performance reviews and provided feedback for all employees in the branch.
• Assisted other branches when needed during peak periods or special projects.
• Prepared monthly, quarterly, and annual financial reports for management.
• Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
• Managed budgeting, forecasting, and cash flow processes for organization.
• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

• Managed and inspired team members to perform to full potential, driving branch profitability.
• Planned work schedules to maintain adequate staffing levels.
• Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
• Verified cash by balancing cash drawers and maintaining cash count records.
• Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
• Performed regular audits of financial records in order to ensure accuracy.
• Facilitated weekly meetings with staff members to discuss progress on current initiatives.
• Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
• Established strong working relationships with external partners such as vendors and suppliers.
• Managed staff scheduling, hiring and training processes.
• Conducted regular performance reviews and provided feedback for all employees in the branch.
• Assisted other branches when needed during peak periods or special projects.
• Prepared monthly, quarterly, and annual financial reports for management.
• Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
• Created and updated financial reports on frequent basis to present information to leadership teams.
• Managed budgeting, forecasting, and cash flow processes for organization.
• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

• Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
• Inspected cells and conducted random searches of common areas.
• Maintained clear and open communications with facility areas to support safe operations.
• Informed inmates and visitors of rules, safety and security procedures and responsibilities.
• Supervised offender work assignments and evaluated performance for compliance with standard regulations.
• Instructed inmates on work detail and oversaw work-site transportation.
• Responded to emergency situations such as riots or disturbances with appropriate force measures.
• Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
• Managed inmate behavior through effective communication and conflict resolution techniques.

• Payroll, time, attendance and scheduling.

• Money management to include audits of registers balancing for opening and closing and office drawer balancing.

• Training and development, customer service, hiring and firing, store resets and inventories.

• The daily tasks of opening and closing.

• Completed day-to-day duties accurately and efficiently.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues.
• Performed airborne operations, including parachute jumps from aircrafts and static line jumps from towers.
• Organized daily duties for subordinates according to mission objectives.