Richard Conteh
Columbus,OH
Summary
- Dynamic and dedicated Uber Partner with a proven track record of maintaining high driver ratings through exceptional service and effective communication. Skilled in route planning and defensive driving, I consistently ensured passenger safety and satisfaction while adapting to diverse driving conditions. Committed to cleanliness and punctuality, I excelled in providing a comfortable experience for all riders.
- Professional driver with strong focus on safety, efficiency, and customer satisfaction. Proven ability to collaborate with team members and adapt to changing conditions. Equipped with excellent navigation skills, punctuality, and reliable, results-driven approach. Highly skilled in maintaining vehicle upkeep and providing exceptional service.
Overview
21
21
years of professional experience
Work History
Uber Partner
Uber And Lyft
02.2018 - Current
- Managed driver-partner relationships, ensuring optimal communication and satisfaction.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Assisted passengers with special needs or requirements, ensuring their comfort throughout the ride.
- Displayed adaptability in navigating various driving conditions and environments, ensuring passenger safety at all times.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Direct Support Caregiver
Consumer Support Services
03.2005 - 07.2010
- Provided personalized care and support to individuals with disabilities, enhancing daily living skills.
- Assisted clients with medication management, ensuring adherence to prescribed schedules.
- Developed and implemented individualized service plans based on client needs and preferences.
- Facilitated communication between clients and families, promoting understanding of care goals.
- Monitored client progress, documenting changes in behavior and health conditions accurately.
- Handled emergencies calmly following established protocols, ensuring client safety and promptly notifying appropriate parties.
- Fostered strong relationships with clients built on trust, empathy, and respect for personal autonomy.
- Collaborated closely with fellow caregivers in order maintain consistency among the shifts ensuring optimal support.
- Coordinated transportation services for clients'' appointments, errands, or recreational outings safely and efficiently.
- Demonstrated dedication to continuous learning attending training sessions regarding new caregiving methods leading to improved care quality.
- Assisted with medication administration, ensuring proper dosages and adherence to physicians'' instructions.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Transported clients to and from medical appointments with safety and efficiency.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Education
No Degree - Criminal Justice
Columbus State Community College
Columbus, Ohio, OHHigh School Diploma -
Albert Academy
Sierra Leone, Freetown08-1989
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational awareness
- Driving safety
- Vehicle maintenance
- Route planning
- Passenger transportation
- Time management
- Defensive driving
- Wheelchair assistance
Timeline
Uber Partner
Uber And Lyft
02.2018 - Current
Direct Support Caregiver
Consumer Support Services
03.2005 - 07.2010
No Degree - Criminal Justice
Columbus State Community College
High School Diploma -
Albert Academy