Richard Cooksey
Derby,KS
Summary
Driven sales leader with a proven track record at Dynatek, Inc., enhancing profitability and customer satisfaction through strategic marketing and strong leadership. Skilled in sales management and negotiation, adept at fostering team growth and leveraging digital sales techniques for significant revenue increases. Excelled in building lasting client relationships and optimizing operational efficiency.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Sales
Atronic Alarms, Inc.
03.2023 - Current
- Analyzed monthly sales trends to implement identified sales processes and improvement changes.
- Coordinated with sales team to develop targeted marketing campaigns for increased new AV, Security, CCTV, Networking and low voltage installations
Sales/Business Owner/Technician/Manager of Operations
Dynatek, Inc.
01.1991 - 03.2023
- Oversaw end-to-end business processes to maintain proficiency and profitability in the AV, Security, CCTV, Home Theater, Networking, Audio and Low voltage industry
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences, built the Customer RMR to over $100,000 per month with over 3,000 monitored customers
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Cultivated strong relationships with suppliers/vendors to secure favorable pricing agreements for materials/services needed for daily operations.
- Trained and motivated employees to perform daily business functions.
- Fostered a positive work environment that encouraged employee retention, professional development opportunities, and open communication channels.
- Employed prompt decision-making and in-depth research to resolve issues.
- Monitored staff performance, providing final-say assessment over inquiries.
- Increased overall business efficiency by streamlining operational processes and implementing new technologies.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Optimized inventory management systems to reduce waste, improve stock turnover rate, and minimize out-of-stock occurrences.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Associate of Science - Electronics
Butler Community College
El Dorado, KS05.1986
Associate in Electronics Engineering Technology - Electronics Technology
North West Kansas Area Vo Tech
Goodland, KS05.1982
High School Diploma -
Wheatland High School
Grainfield, KS05.1980
Skills
- Comparable sales identification
- Sales skills
- Sales management
- Digital Sales
- Sales and Upselling
- Sales closing
- Sales and Promotions
- Sales negotiation
Certification
National Alarm and Fire
Level 1 Alarm installation
Level 2 Alarm and Fire design
Nicet Level 1
Cedia Home Theater Design and Set-up
Cedia Certified Installer
URC
Nuvo
Elan Home Systems
Control 4 Certified
Builder Contractors License
Timeline
Sales
Atronic Alarms, Inc.
03.2023 - Current
Sales/Business Owner/Technician/Manager of Operations
Dynatek, Inc.
01.1991 - 03.2023
Associate of Science - Electronics
Butler Community College
Associate in Electronics Engineering Technology - Electronics Technology
North West Kansas Area Vo Tech
High School Diploma -
Wheatland High School
National Alarm and Fire
Level 1 Alarm installation
Level 2 Alarm and Fire design
Nicet Level 1
Cedia Home Theater Design and Set-up
Cedia Certified Installer
URC
Nuvo
Elan Home Systems
Control 4 Certified
Builder Contractors License
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