Richard Coscia
Winthrop,MA
Summary
Business professional with over 15 years of experience in office management, property maintenance, and customer service. Skilled at working with diverse groups of people and managing multiple responsibilities simultaneously with efficiency and professionalism. Experienced in supervising staff, coordinating projects, and maintaining operational systems. Eager to contribute strong organizational, technical, and leadership skills to a growing organization.
Overview
27
27
years of professional experience
Work History
Administrative Assistant
Daniel's Plastering Inc
2024.05 - Current
- Streamlined document organization to enhance retrieval efficiency.
- Developed office procedures to improve workflow consistency.
- Maintained accurate records of financial transactions using accounting software.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Property Maintenance / Office Manager
RC Enterprises
2013.05 - 2023.12
- Served as Project Manager for the conversion of apartment units into condominiums.
- Negotiated rental agreements and coordinated improvements, repairs, and renovations for residential and commercial properties.
- Performed maintenance including plumbing fixture replacement, lighting installation, outlet repairs, door and window replacement, and flooring installation (tile, hardwood, laminate, and carpet).
- Conducted building inspections to identify system issues and structural concerns, documenting findings and recommending solutions.
- Maintained digital records of leases, maintenance requests, invoices, and property documentation.
Office Manager / Computer Technician
Richard Coscia Insurance Associates
1999.02 - 2022.08
- Evaluated client needs and recommended appropriate insurance options.
- Managed daily office operations including customer service, data entry, and document processing.
- Supervised and trained a team of 3+ staff members to maintain high customer service standards.
- Registered vehicles using the MassDOT DRIVE program.
- Developed and implemented an efficient computerized filing system to improve client service response times.
- Installed, maintained, and troubleshot computer and printer networks.
- Managed daily office opening and closing procedures.
Education
Associate of Science (A.S.) - Business Administration Management
Suffolk University
Boston, MAAssociate of Science (A.S.) - Business Administration Management
North Shore Community College
Danvers, MASkills
- Excellent communication and listening skills
- Strong multitasking and problem-solving abilities
- Microsoft Office and computer systems proficiency
- Staff hiring, training, and supervision
- Property maintenance and repair knowledge
- Customer service and client relationship management
- Office administration and record management
- Basic carpentry, plumbing, and electrical repair
Timeline
Administrative Assistant
Daniel's Plastering Inc
2024.05 - Current
Property Maintenance / Office Manager
RC Enterprises
2013.05 - 2023.12
Office Manager / Computer Technician
Richard Coscia Insurance Associates
1999.02 - 2022.08
Associate of Science (A.S.) - Business Administration Management
North Shore Community College
Associate of Science (A.S.) - Business Administration Management
Suffolk University