Richard Crawford
West Monroe,LA
Summary
Highly skilled General Construction Superintendent with broad experience in overseeing all phases of construction projects. Possess deep knowledge of construction procedures, equipment and OSHA guidelines. Demonstrated leadership abilities include effective communication, problem-solving skills and deadline management. Previous roles have resulted in improved efficiency, project completion ahead of schedule, and consistently high levels of client satisfaction.
Overview
2010
2010
years of professional experience
1
1
Certification
Work History
Owner/Operator
Richards Plumbing Service Inc.
West Monroe, LA
01.1989 - 02.2010
- Implemented cost-saving measures across departments while maintaining quality standards.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
- Implemented successful business strategies to increase revenue and target new markets.
- Ensured compliance with safety regulations throughout the facility.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Monitored progress by establishing plans, budgets and measuring results.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Provided leadership support for team members through coaching and mentorship programs.
- Developed business plan and budget to maximize profitability.
- Delegated work to staff, setting priorities and goals.
- Resolved conflicts between employees in a professional manner.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Observed safety protocols and driving laws to maximize road and personnel safety.
- Negotiated contracts with clients for products or services rendered by the company.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
General Construction Superintendent
Chainstore Construction Inc.
Carrollton, GA
- Interpreted blueprints and drawings accurately when needed for various aspects of the job site activities.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Supervised the work of subcontractors, including scheduling, budgeting, and quality control.
- Prepared monthly reports detailing project status updates for upper management review.
- Inspected job sites daily and documented progress reports.
- Managed work of subcontractors, conveyed updates, and managed construction administration and value engineering processes.
- Inspected buildings to determine quality of work and need for corrections to meet project standards.
- Organized weekly meetings with contractors, subcontractors, suppliers to discuss ongoing issues related to the project.
- Collaborated with architects, engineers, developers, and other stakeholders throughout the life cycle of projects.
- Completed investigations into complaints, incidents and accidents at work sites.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained electronic inventory of project paperwork, schedules and permits.
Education
High School Diploma -
West Monroe High School
West Monroe, LA05-1978
Skills
- Human resources oversight
- Negotiation
- Operational reporting
- Relationship management
- Personnel management
- Inventory management
- Operations oversight
- Human resource management
- Documentation and reporting
- Regulatory compliance
- Client relationship management
- Strategic planning
- Human resources
- Staff training and development
- Operations management
- Cost management
Certification
- Master Plumber LMP# 1422
- Journeyman Plumber
- OSHA 30
- SWPP Certified
- Walmart Certified (Superintendent/ Project Manager
- PorCore Certified
Timeline
Owner/Operator
Richards Plumbing Service Inc.
01.1989 - 02.2010
General Construction Superintendent
Chainstore Construction Inc.
High School Diploma -
West Monroe High School
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