Richard Croft
Las Vegas,NV
Summary
Proven Courtesy Clerk with a track record of enhancing customer satisfaction at Sprouts Farmers Market Inc., adept in grocery bagging and maintaining a clean, organized environment. Skilled in hospitality, I excel in providing friendly and efficient service, significantly improving store operations. My expertise in stock replenishment and commitment to excellence have consistently elevated the shopping experience.
Overview
17
17
years of professional experience
Work History
Courtsey Clerk
Sprouts Farmers Market Inc.
Las Vegas, NV
04.2020 - 07.2024
- Greeted customers and provided assistance in locating items.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Organized backroom areas for efficient storage of merchandise.
- Assisted customers with product selection and answered questions about store policies.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by being friendly and courteous at all times.
- Ensured safety by monitoring the parking lot for any suspicious activity.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Took unwanted items from checkout to proper location.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Mentored junior team members and managed employee relationships.
Courtsey Clerk
Vons Grocery Store
Costa Mesa, CA
03.2007 - 10.2018
- Greeted customers and provided assistance in locating items.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by being friendly and courteous at all times.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Took unwanted items from checkout to proper location.
- Escorted customers to desired merchandise location.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley CA05-1978
Skills
- Cart returns
- Stock replenishment
- Grocery bagging
- Product locations
- Cart returns understanding
- Hospitality and accommodation
- Bagging proficiency
Accomplishments
August 2020 - Sprouts Employee of the Month Award
April 2024 - Sprouts Employee of the Month Award
Timeline
Courtsey Clerk
Sprouts Farmers Market Inc.
04.2020 - 07.2024
Courtsey Clerk
Vons Grocery Store
03.2007 - 10.2018
High School Diploma -
Fountain Valley High School
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