Responsible and reliable individual versed in customer service and inventory control. Excellent reputation for resolving problems and improving customer satisfaction. Highly effective in complying with safety requirements and adopting new strategies to improve workplace performance. Hard worker with strong skills in customer service, communication, fast pace work areas, safety protocols, and work ethic.
Overview
10
10
years of professional experience
Work History
Shipping and Receiving Clerk
Caltrol Inc
Benicia, CA
07.2024 - Current
Managed inbound and outbound shipments, ensuring compliance with shipping regulations.
Coordinated inventory control processes, optimizing stock levels and reducing discrepancies.
Oversaw loading and unloading operations, improving efficiency of warehouse workflows.
Trained new employees on safety protocols and equipment operation for shipping tasks.
Implemented process improvements that enhanced accuracy in order fulfillment procedures.
Collaborated with cross-functional teams to resolve shipment-related challenges effectively.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
Facilitated smooth warehouse operations, maintaining clean and safe work environments.
Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Moved shipment materials to and from designated areas using lift and hand trucks.
Hazard Waste and Drum Storage Technician
Chevron Technology Center (Staffmark Contractor)
Richmond, CA
09.2019 - 02.2024
Engaged with customers through e-mail and phone communications.
Proficient in Cispro data base for customer retrieval, dispenses, storage and shipment needs.
Manage receipt of drums for storage.
Retrieve drums out of storage to fulfill customer orders.
Dispensing product into 1 quart, 1 gallon or 5 gallon containers from 55 gallon drums upon customer request.
Certified for respirator use.
Daily operation of forklift, flatbed truck and truck with trailer.
Managed waste disposal processes to minimize environmental impact and optimize safety measures.
Oversaw inventory of hazardous materials, ensuring accurate documentation and proper storage conditions.
Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
Moved and loaded drums and containers weighing as much as 600 pounds.
Collected and disposed of hazardous waste produced in businesses across Richmond Technology Center and Richmond Refinery .
Prepared containers for long-distance shipping and coordinated transportation with contractors.
Sampled and characterized waste to generate accurate materials profiles.
Managed disposal of non-hazardous and special waste materials such as base oil, crude oil, jet fuel, Solvents, Motor oil, and lubricants.
Ensured proper labeling and classification of hazardous wastes according to regulatory guidelines, facilitating appropriate disposal methods.
Contributed to a safer work environment by promptly reporting any observed hazards or potential risks related to waste management activities.
Operated and maintained hoists and forklifts to move supplies and contaminated materials.
Recorded numbers of containers stored at disposal sites, specifying amounts or types of equipment or waste disposed.
Shipping Receiver
Kodiak Precision Inc
Richmond, CA
08.2018 - 08.2019
Duties included shipping, receiving, packaging product and quality control labeling.
Moved shipping materials from designated areas using forklift and handtruck.
Coordinated efficient storage to optimize material movements and minimize labor hours.
Investigated and adopted optimal shipping and receiving strategies, selecting the best carriers, routes and methods to reduce costs.
Fostered positive working relationship with customers by responding timely to coordinate delivery schedules.
Safely loaded and secured items in delivery trucks to avoid damage to parcels during delivery.
Inventory Specialist
Best Buy Co Inc
San Rafael, CA
11.2015 - 11.2018
Maintained store assets with effective loss prevention strategies.
Supervised inventory cycle counting process including accounting and surplus records, product damages and product returns.
Recorded inventory adjustments, pallet audits and tracked discrepancies.
Verified contents of inventory shipments against packing slips.
Reviewed inventory to eliminate expenses and ensure optimal stock at all times.
Asset Protection Associate
Best Buy Co Inc
San Rafael, CA
11.2015 - 09.2018
Controlled reduction of loss inventory by protecting company assets.
Built crossfunctional relationships with business partners to reduce losses.
Patrolled store to check for suspicious activities.
Worked with clients and risk management specialists to provide meaningful solutions that met clients needs.
Introduce and implemented viable loss control strategies by maintaining strong partnerships and trust with customers.
Mitigated risk by overseeing internal/external shoplifter apprehension and detention.
Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
Monitored surveillance cameras and alarm systems to detect suspicious activity.
Conducted risk assessments for new product lines, ensuring robust protection strategies are in place before launch.
Implemented innovative loss prevention techniques, setting new standard for asset protection in organization.
Advised on layout of high-value items to minimize risk of theft, leading to noticeable reduction in losses.
Reduced shrinkage significantly by implementing and monitoring strict access controls and surveillance systems.