Richard Dargie

Executed plans using detailed schematics and resetting grocery aisles.

Developed and implemented effective merchandising strategies to enhance product visibility.

Analyzed sales trends to optimize inventory management and product placement.

Collaborated with cross-functional teams to execute promotional displays and marketing initiatives.

• Executed maintenance tasks, including cleaning filters, checking chemical balance, programming automated pool equipment, and ensuring proper installation to enhance equipment performance.
• Delivered exceptional customer service through clear communication with clients, leading to increased repeat business opportunities.
• Installed new components and replaced defective parts, restoring equipment functionality.
• Configured, connected, or disconnected wiring and plumbing to complete various repairs and installations.
• Operated both mechanical and manual tools to carry out repairs and installations effectively.
• Documented service requests accurately and promptly to maintain comprehensive records and support service tracking.
• Monitored inventory used and communicated needs for reordering to supervisors.
• Adhered to established safety protocols and OSHA guidelines to ensure workplace safety.

• Applied technical skills to execute new store builds, comprehensive store resets, and specific department updates.
• Reshelved products quickly to minimize disruption to store operations.
• Followed established planograms and sketches to ensure uniformity of shelves, racks, and bins across various locations.
• Adjusted shelving layouts according to provided designs to optimize display effectiveness.
• Engineered and installed displays and fixtures in alignment with schematic designs.
• Reshelved products swiftly and efficiently, minimizing disruption to store operations.
• Affixed pricing and signage to displays, promoting item visibility and sales.
• Affixed pricing and descriptive signage to displays, effectively encouraging item promotions.
• Adjusted shelving layouts per designs to enhance display effectiveness.

• Managed customer needs for optimal inventory levels, ensuring successful sales achievements and product rotations while promoting current promotional materials.
• Managed customer needs for optimal inventory levels, achieving sales targets and ensuring effective product rotations with promotional materials.
• Nurtured productive relationships with customers and internal partners, serving as a primary contact for addressing client inquiries.
• Resolved service requests to enhance customer satisfaction and support sales growth.
• Oversaw multiple accounts while diligently striving to exceed business performance goals.
• Utilized strong verbal communication skills to engage customers, better understanding their needs and preferences.
• Transitioned laterally to FSOP to broaden expertise in a new account segment, servicing Hospitals, Colleges, and various retail establishments.
• Oversaw multiple accounts, consistently exceeding business performance goals through effective account management.

• Promoted to Account Manager, overseeing inventory management across a diverse range of retail segments, including Chain Grocery stores, Independent grocers, Liquor stores, and more, while consistently surpassing sales targets.
• Monitored inventory levels and conducted physical counts, reducing loss through proactive management.
• Delivered exceptional customer service and adhered to standard practices, maximizing sales and minimizing shrinkage.
• Cultivated strong customer relationships, enhancing satisfaction through effective problem-solving and support.
• Fostered customer trust by attentively addressing concerns and resolving issues promptly.
• Monitored inventory levels and conducted physical counts to minimize loss.
• Updated and maintained in-store signage and displays, ensuring compliance with promotional standards.
• Provided product expertise by answering customer inquiries relating to sales and promotions.

• Promoted from Merchandiser Helper to full Merchandiser within six months, demonstrating quick adaptability and proficient skills.
• Executed shelf-filling operations and constructed compelling displays to enhance product visibility and drive sales.
• Created eye-catching product displays and positioned signage for enhanced visibility of merchandise.
• Strategically arranged items in high-traffic areas of the store to captivate customers and maximize sales.
• Organized visually appealing front-facing displays to attract customer interest and boost revenue growth.
• Organized front-facing displays to attract customer interest and effectively increase revenue.
• Restocked shelves with current merchandise, maintaining appealing displays to encourage customer purchases.
• Maintained a clean, organized work environment to foster optimal productivity and ensure worker safety.

• Analyzed sales data to optimize product placement and inventory levels.
• Executed planograms to enhance visual merchandising and drive customer engagement.
• Trained new team members on company standards and merchandising best practices.
• Collaborated with store management to implement promotional displays effectively.

Completed ToolingU SME CNC Machining certifications.