Richard Davis

Driver: Tractor Trailer Equipment- Delivered trailer loads of intrastate freight in the state of Texas.

• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.
• Worked flexible hours across night, weekend, and holiday shifts.
• Strengthened communication skills through regular interactions with others.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.

Driver: Tractor Trailer Equipment:

• Dropped and hooked trailers and changed configuration of equipment.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
• Inspected load security and checked for damages.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Documented mileage, deliveries, pickups, customer issues and damages.

• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer concerns in reference to departure and arrival flight information.
• Kept customers updated on delays in flights and directions to the correct terminals.