Richard Davis
Brooklyn,NY
Summary
Accomplished leader with extensive experience at TWU Local 100, driving strategic initiatives and operational excellence. Expert in negotiation and organizational leadership, enhancing union performance and stakeholder collaboration. Successfully led cross-functional teams, improving efficiency and member satisfaction by 20%. Skilled in cultivating partnerships and fostering innovation for long-term success.
Overview
33
33
years of professional experience
1
1
Certification
Work History
President of TWU Local 100
TWU Local 100 - NYCTA/MaBSTOA
195 Montague Street, Brooklyn, NY 11201
12.2022 - 01.2025
- Developed strategic initiatives to enhance organizational performance and operational efficiency.
- Led seven cross-functional departments to align union goals with demands and stakeholder expectations of 43,000 union members.
- Cultivated relationships with external partners and politicians to drive collaboration which improved the healthcare, dental, and vision public transportation systems to facilitate easier and more efficient travel for citizens.
- Implemented new policies that fostered a culture of accountability and continuous improvement.
- Analyzed market trends and competitor strategies to inform decision-making processes.
- Negotiated contracts8
- Oversaw budget allocations, ensuring resources were utilized effectively to achieve strategic objectives.
- Facilitated workshops to promote innovation and employee engagement within the workforce.
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Strengthened bilateral relations by engaging in high-level diplomatic missions.
Secretary-Treasurer
TWU Local 100 - NYCTA/MaBSTOA
195 Montague Street, Brooklyn, NY 11201
05.2022 - 12.2022
- Managed scheduling and correspondence for executive team, ensuring timely communication and organization.
- Maintained office supplies inventory, coordinating with vendors to optimize procurement processes.
- Assisted in preparing reports and presentations, enhancing clarity and professionalism of materials.
- Implemented filing system improvements, increasing accessibility and efficiency of document retrieval.
Vice President
TWU Local 100 - NYCTA/MaBSTOA
195 Montague Street, Brooklyn, NY 11201
01.2015 - 05.2022
- Developed strategic initiatives to enhance operational efficiency across departments.
- Collaborated with senior leadership to align business objectives with market trends.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Division Chairman
TWU Local 100 - NYCTA/MaBSTOA
525 Eleventh Avenue, New York, NY 10018
09.2008 - 12.2015
- Led strategic initiatives to enhance organizational performance and governance.
- Directed board meetings, ensuring alignment on vision and objectives.
- Collaborated with executive leadership to develop long-term growth strategies.
- Oversaw financial management, optimizing resource allocation for maximum impact.
Division Staff Representative
TWU Local 100 - NYCTA/MaBSTOA
195 Montague Street, Brooklyn, NY 11201
06.2003 - 09.2008
- Developed and implemented customer engagement strategies to enhance service satisfaction.
- Coordinated cross-departmental communication to streamline workflow efficiency.
- Trained and mentored junior staff on company policies and procedures.
- Analyzed customer feedback to identify areas for service improvement.
Section Union Representative
TWU Local 100 - NYCTA MaBSTOA
195 Montague Street, Brooklyn, NY 11201
12.2002 - 06.2003
- Negotiated collective bargaining agreements to enhance employee benefits and working conditions.
- Advocated for union members' rights, addressing grievances and disputes effectively.
- Conducted training sessions on labor laws and union policies to ensure compliance.
- Collaborated with management to develop strategies that improve workplace safety standards.
Bus Operator
NYCTA/MaBSTOA
721 Lenox Avenue, New York, NY 10039
11.2000 - 12.2002
- Operated transit buses safely in compliance with all traffic regulations and company policies.
- Managed passenger interactions, ensuring comfort and addressing inquiries efficiently.
- Conducted pre-trip inspections to verify vehicle readiness and safety standards.
- Maintained accurate records of routes, schedules, and passenger counts daily.
Train Conductor
NYCTA
180 Livingston Street, Brooklyn, NY 11201
05.1999 - 11.1999
- Operated trains safely, ensuring adherence to schedules and safety protocols.
- Monitored train systems and equipment, diagnosing issues for timely resolution.
- Coordinated with dispatchers to manage train movements and communicate delays.
- Trained and mentored new conductors on operational procedures and safety measures.
Bus Operator
NYCTA/MaBSTOA
721 Lenox Avenue, New York, NY 10039
05.1996 - 05.1999
- Collaborated with dispatch to adapt routes in response to real-time traffic conditions.
- Trained new operators on safety protocols and operational procedures effectively.
- Implemented strategies to enhance punctuality and service reliability consistently.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
Manager-Chauffeur-Bartender-Martre D - Waiter
S.P.Q.R Restaurant
133 Mulberry Street, New York, NY 10013
01.1992 - 05.1996
- Delivered exceptional customer service in high-pressure environments.
- Oversaw daily operations, ensuring timely and accurate order delivery.
- Trained and mentored new staff on best practices and service standards.
- Collaborated with kitchen staff to streamline food preparation processes.
Education
No Degree - Criminal Justice
John Jay College of Criminal Justice
New York, NYHigh School Diploma -
William Grady High School
Brooklyn, NY06-1998
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Negotiation
Certification
ULI -
Leadership
Social
Timeline
President of TWU Local 100
TWU Local 100 - NYCTA/MaBSTOA
12.2022 - 01.2025
Secretary-Treasurer
TWU Local 100 - NYCTA/MaBSTOA
05.2022 - 12.2022
Vice President
TWU Local 100 - NYCTA/MaBSTOA
01.2015 - 05.2022
Division Chairman
TWU Local 100 - NYCTA/MaBSTOA
09.2008 - 12.2015
Division Staff Representative
TWU Local 100 - NYCTA/MaBSTOA
06.2003 - 09.2008
Section Union Representative
TWU Local 100 - NYCTA MaBSTOA
12.2002 - 06.2003
Bus Operator
NYCTA/MaBSTOA
11.2000 - 12.2002
Train Conductor
NYCTA
05.1999 - 11.1999
Bus Operator
NYCTA/MaBSTOA
05.1996 - 05.1999
Manager-Chauffeur-Bartender-Martre D - Waiter
S.P.Q.R Restaurant
01.1992 - 05.1996
No Degree - Criminal Justice
John Jay College of Criminal Justice
High School Diploma -
William Grady High School