Summary
Overview
Work History
Education
Skills
Timeline
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Richard Day

Richland Hills,TX

Summary

Accomplished Sales Manager offering 10 years of experience developing and maximizing auto sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Overview

26
26
years of professional experience
1
1
year of post-secondary education

Work History

Sales Manager

Watson Auto Group
05.2012 - 08.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.

Owner

Ricks Handyman Services
11.2019 - 01.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Machinist

FTSI International
05.2019 - 11.2019
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Utilized micrometers and calipers to measure and verify precise tolerances.
  • Operated drill presses, lathes and milling machines to produce required parts.
  • Manually set up machinery, lathes, and grinders.

Sales Manager

Neal Autoplex
05.2012 - 05.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Attended industry events and conventions to expain sales opportunities.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.

Owner

ADR Construction
08.1998 - 05.2012
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.

Education

Some College (No Degree) - Psychobiology History

Tarrant County College
Fort Worth, TX
08.1989 - 05.1990

Skills

    Skilled in promax unlimited dealpack crm spent alot of time on the phone with customers also used dealer track and reynolds and reynolds some

Timeline

Owner

Ricks Handyman Services
11.2019 - 01.2021

Machinist

FTSI International
05.2019 - 11.2019

Sales Manager

Watson Auto Group
05.2012 - 08.2024

Sales Manager

Neal Autoplex
05.2012 - 05.2019

Owner

ADR Construction
08.1998 - 05.2012

Some College (No Degree) - Psychobiology History

Tarrant County College
08.1989 - 05.1990

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Richard Day