RICHARD DEAN KERN, JR.

Company Overview: Leaffilter is an in home sales process of gutters and leaf filters.

• Duties include sales, educating the customers, extensive travel, B2B sales, best practices and closing techniques.
• Build a solid customer repot is the key to success in this aspect of sales along with a strong and consistent presentation.
• Enhanced customer loyalty by offering tailored solutions that met individual needs.

• Company Overview: Permaseal is a home improvement company specializing in the sealing of both wood decks and concrete parking lots and driveways.
• Hit and exceeded sales goals every year including a new company record of 1,200,000 in sales for the year ending 2022.
• Duties included but were not limited to extensive travel, expense reports, sales, training, closing clientele with very little cancellation.
• Championed continuous improvement initiatives within the organization, leading to increased operational efficiencies and overall productivity gains.

• Started as an ADS (Account Development Specialist) specializing in new and continued Account Sales achieving and exceeding sales goals.
• Transitioned to national training role helping other ADS's as well as dealerships with their goals and expectations.
• Maximized revenue growth by implementing effective upselling and cross-selling strategies in training curriculum.
• Conducted classroom training for GM, Ford, and Mopar.
• Exceeded sales goals as an Account Development Specialist.
• Developed marketing plans for Hiring and retention as well as promoting sales, service, and parts business in the New Auto Dealership channel.

• Attained and maintained profitability at all 22 stores.
• Provided information about service procedures and expected timelines.
• Trained all team members and sent consistent best practice initiatives through all assigned 22 stores.

• Provided customer service, sales, administrative, marketing, team leadership.
• Trained team members, providing loss prevention, inventory control and quick problem-solving skills.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

• Hired staff, provided customer service, sales, purchasing, marketing, and coaching all employees to stay positive, motivated, and productive.
• Working with both service and parts to assure that our team stayed on the same page and hit or exceeded objectives.
• Negotiated favorable contracts with suppliers to secure competitive pricing on parts and equipment purchases.

• Ran an automotive aftermarket service department and built a winning team.
• Measured all angles of profitability possibilities and set policies for growth.
• Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

• Duties included but were not limited to listing and selling real estate.
• Licensed in Indiana, Ohio, and Kentucky specializing in residential as both a listing agent as well as the buyers agent employing best practices.