Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Richard Delarosa

Atwater,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled at managing high-volume sales without error While Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Trained in safe food-handling and good cleaning practices. Always focused on maximizing customer satisfaction with delicious foods. Proven history in team leadership, group time management and multitasking.

Overview

4
4
years of professional experience

Work History

Fast Food Team Leader

McDonald's
Atwater, CA
01.2024 - Current
  • Provided leadership and guidance to team members, ensuring tasks were completed efficiently and effectively.
  • Monitored cash registers during peak hours to ensure accuracy of transactions.
  • Maintained a clean and organized work environment throughout the shift.
  • Resolved customer complaints with professionalism and empathy.
  • Analyzed customer feedback surveys to identify trends in satisfaction levels.
  • Communicated effectively with management regarding operations issues or concerns.
  • Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.

Sales Manager

ADT
Merced, CA
11.2022 - Current
  • Established relationships with key clients, while maintaining existing customer base.
  • Managed daily operations of sales department, including supervision of staff members.
  • Developed and implemented sales strategies to increase market share.
  • Created and presented monthly reports to management on sales performance.
  • Monitored industry trends and competitor activities to stay ahead of the competition.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Multi Use Clerk

Savemart
Atwater, CA
06.2020 - 08.2021
  • Assisted customers with inquiries and complaints in a professional manner.
  • Operated cash register to process cash, check, and credit card transactions.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Greeted visitors in a friendly and professional manner while directing them appropriately.
  • Communicated with customers and employees to answer questions or explain information.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
  • Guided and supported team members as needed or requested.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Ensured that all food was cooked at the correct temperature and stored correctly.

Education

Some College (No Degree) - Business Administration And Management

Merced College
Merced, CA

Skills

  • Cash handling proficiency
  • Complaint Handling
  • Strong leadership
  • Culinary knowledge
  • Excellent multi-tasker
  • Engaging personality
  • Strategic Planning
  • Pipeline Management
  • Account Management
  • Food handling
  • Focused and disciplined
  • High volume production capability
  • Friendly, Positive Attitude
  • Child Development
  • Emotional awareness
  • Critical Thinking

Affiliations

  • Musician
  • community service

Accomplishments

  • School scholarships awards and grants received
  • Maintained exceptional GPA while in extra extra curricular activities

Timeline

Fast Food Team Leader

McDonald's
01.2024 - Current

Sales Manager

ADT
11.2022 - Current

Multi Use Clerk

Savemart
06.2020 - 08.2021

Some College (No Degree) - Business Administration And Management

Merced College

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Richard Delarosa