Richard Delgado
Rancho Cucamonga,CA
Summary
Result-oriented Project Management Specialist with 10+ years of experience in project coordination, property maintenance, hospitality, and customer-facing roles, supported by formal education in Project Management and Business Administration. Adaptable, reliable, and effective in fast-paced environments, with proven ability to manage competing priorities, support field and office operations, and strengthen organizational efficiency and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Driver
Uber
01.2023 - 02.2025
- Provide safe and comfortable ride-sharing services.
- Adhere to all relevant traffic laws and safety regulations.
- Maintained customer satisfaction level of over 97% in 2024.
Independent Contractor
Private Contracting Services
02.2017 - 08.2022
- Consulted with clients and assessed project deliverables.
- Created and managed project plans, timelines and budgets.
- Typical savings of over 40% of project cost, saved by customers.
Maintenance Service Coordinator
South Coast Property LLC
08.2014 - 07.2016
- Documented work orders and monitored service schedules.
- Coordinated with tenants to schedule property maintenance.
- Improved service time delays by over 50% during fiscal year 2015.
Business Administrator
Bergman KPRS, LLC
11.2012 - 03.2013
- Cultivated strong relationships with clients to foster business.
- Organized communication plan to track client correspondence.
- Created databases of over 300 prospective clients with contacts.
Tennis Instructor
Tennis Anyone
12.2010 - 10.2012
- Lead private and group tennis lessons for up to 50 adults.
- Boosted physical fitness levels using 5-mile endurance runs.
- Created 30% increase in sales in 2006 due to local advertisement.
Front Desk Agent
Four Points by Sheraton
05.2009 - 09.2010
- Welcomed guests to property and registered them In-House.
- Resolved complaints promptly, respectfully, and empathetically.
- Promoted hotel online, growing sales revenue of 25% Q3 of 2009.
Education
Master of Project Management -
10.2012
Bachelor of Science - Business Administration
05.2010
- Leo Scholarship Recipient
- Phi Delta Theta Fraternity
- Captain, Men’s Tennis 2008-2009
Skills
- Goal setting
- Data analysis
- Budget control
- Problem-solving
- Project coordination
- Multitasking Abilities
- Vendor management
- Clear communication
- Conflict management
- Business development
- Proficient in Office Suite
Affiliations
Project Management Institute (P.M.I), Member at Large
- Inland Empire Chapter, CA - 07/2011 - Present
Phi Delta Theta Alumni, Alumni Member
- Cal Rho Chapter, La Verne, CA - 03/2009 - Present
Timeline
Driver - Uber
01.2023 - 02.2025
Independent Contractor - Private Contracting Services
02.2017 - 08.2022
Maintenance Service Coordinator - South Coast Property LLC
08.2014 - 07.2016
Business Administrator - Bergman KPRS, LLC
11.2012 - 03.2013
Tennis Instructor - Tennis Anyone
12.2010 - 10.2012
Front Desk Agent - Four Points by Sheraton
05.2009 - 09.2010
Keller Graduate School of Management - Master of Project Management,
University of La Verne - Bachelor of Science, Business Administration
PHILANTHROPY & COMMUNITY SERVICE
U.S.C, Walk and Roll to Cure ALS, Volunteer
Los Angeles, CA - 2009, 2010
- Walk to raise awareness for Amyotrophic Lateral Sclerosis (ALS)
Habitat for Humanity, Volunteer
Pomona, CA - 03/2009 - 05/2010
- Contributed to improving community local infrastructure.
PERSONAL INTERESTS
Hiking, Tennis, Animals, Laughing with Family, Reading, Research and Design, DIY and Home Improvement, Personal Development