Summary
Overview
Work History
Education
Skills
Timeline
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Richard DePrima

Olathe,KS

Summary

Professional retail manager with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Created a positive customer experience and an enthusiastic employee environment while optimizing store performance. Skilled in asset protection practices reporting directly to corporate loss prevention. Military background with strong team leadership skills under high degrees of pressure requiring immediate and proven results.

Overview

31
31
years of professional experience

Work History

Retail Store Manager

Hobby Lobby
01.2009 - 10.2024


  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained multiple co-managers to become future leaders and store managers that are currently running their own locations.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Was in charge of many new store setups and relocations, initial staffing, logistics, and grand opening processes.

Retail Store Manager

Walmart
01.1998 - 01.2008


  • Completed routine store inventories.
  • Managed store organization, maintenance, and purchasing functions.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
  • Ensured compliance with company policies and local regulations regarding safety standards, licensing requirements, staff conduct in-store procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Military Service

US Army
08.1993 - 10.1997


  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Education

Associate of Applied Science - Criminal Justice

Kenneth A Bragg , Academy of Law
Eustis, FL

Skills

  • Problem-Solving
  • Strong multi-tasking
  • Coaching and Mentoring
  • Operations Oversight
  • Detail Oriented
  • Staff Management
  • Recruitment and hiring
  • Process Improvements
  • Performance monitoring
  • Profit and Loss Management
  • Relationship building and management

Timeline

Retail Store Manager

Hobby Lobby
01.2009 - 10.2024

Retail Store Manager

Walmart
01.1998 - 01.2008

Military Service

US Army
08.1993 - 10.1997

Associate of Applied Science - Criminal Justice

Kenneth A Bragg , Academy of Law

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Richard DePrima