Richard Desaucedo
San Antonio
Summary
Results-driven warehouse leader with proven expertise in managing large teams and optimizing operational workflows. Skilled in implementing safety protocols, streamlining processes, and enhancing team productivity. Eager to leverage my leadership skills to contribute to a dynamic organization, improve operational efficiency, and support the company's growth and success.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
HEB Warehouse
San Antonio
09.2025 - Current
- Operated forklifts to move products within the warehouse efficiently.
- Followed safety protocols to ensure a safe working environment for all staff.
- Collaborated with team members to streamline shipping and receiving processes.
- Organized storage areas to maximize space and accessibility of products.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Followed established guidelines for picking orders accurately.
Utility Operator
City of Mount Pleasant, Texas
Mount Pleasant
05.2025 - 09.2025
- Monitored and recorded data related to water flow, pressure, temperature and other variables to ensure optimal functioning of the utility system.
- Assisted with installation of new piping systems for the utility system when required.
- Maintained accurate records of all operations conducted within the facility.
- Performed preventative maintenance on pumps, valves and other equipment in order to reduce downtime and improve efficiency.
- Prepared reports detailing daily activities related to operation of the utility system.
- Assisted in training new operators on proper use of equipment and safety protocols.
- Responded quickly to emergency situations involving malfunctioning equipment or hazardous materials.
- Operated a variety of manual tools such as drills, saws, hammers and wrenches when performing maintenance tasks.
- Ensured that all safety regulations were adhered to while operating the utility system.
- Inspected equipment regularly for signs of wear or damage, and performed necessary maintenance.
- Executed daily checks on pumps, filters and other machinery before beginning shift duties.
- Followed strict guidelines regarding safe handling of chemicals used in the plant.
Shipping Lead
Mid-America Pet Food
Mount Pleasant
03.2024 - 03.2025
- Identified and resolved discrepancies between inventory records and actual shipments.
- Collaborated with warehouse staff to ensure timely delivery of goods.
- Ensured compliance with safety regulations when loading, unloading freight from trucks, trailers.
- Oversaw the receipt of incoming materials from suppliers and verified accuracy against purchase orders.
- Organized the storage of materials in accordance with company policies and procedures.
- Performed periodic cycle counts to maintain an accurate count of inventory on hand.
- Trained new employees on warehouse operations, including receiving, storing, packing and shipping items.
- Assisted with loading and unloading freight onto trailers using manual handling techniques or powered equipment.
- Operated sit-down forklifts and reach trucks to load, unload, transport, and store goods.
- Coached new staff in preparing outgoing and receiving incoming shipments.
- Identified order discrepancies and damaged items and notified supervisor.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Computer programs utilized: RF-Smart, Netsuite, Microsoft office
Shipping Team Member
Mid-America Pet Food
Mount Pleasant
09.2022 - 03.2024
- Packed and labeled shipments for delivery.
- Inspected packages prior to shipment to ensure quality standards were met.
- Operated sit-down and reach trucks throughout the facility as needed depending on the day's assignment
- Loaded and unloaded trucks using appropriate material handling equipment.
- Assisted in maintaining cleanliness of the warehouse environment at all times.
- Pulled finished good pallets of the packaging lines and placed on trailers to be stored in the DC or putaway in the racks in assigned locations.
Shipping Performance Instructor
Lowes Distribution Center
Mount Vernon
02.2021 - 09.2022
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Ensured that all safety protocols were followed at all times.
- Provided guidance and support to other team members as needed.
- Maintained a clean, safe work environment in accordance with OSHA standards.
- Assigned tasks to warehouse staff based on workload and individual strengths.
- Oversaw the loading of trucks and ensured that shipments were properly secured for transport.
- Conducted regular cycle counts to identify discrepancies between physical inventories and records.
- Responded quickly to changes in demand by adjusting staffing levels or reallocating resources.
- Utilized barcode scanning technology to track items through the warehouse management system.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Provide weekly updates to leadership regarding team members performances, efficiency overall, improvement plans for team members who were not up to par, safety concerns, and room for improvement within the department.
Assistant Store Manager
Life Storage
02.2020 - 02.2021
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Managed daily banking activities such as deposits and withdrawals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained and executed hourly walk throughs the facilities to ensure that units were locked, secured, and nothing had been tampered with.
Sales Specialist
Lowes Home Improvment
Mount Ple
08.2018 - 02.2020
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Analyzed customer feedback data to recommend improvements in service quality.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
Cashier/Sales Associate
Super 1 Foods
Mount Pl
02.2018 - 08.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Warehouse Worker
Grocery Supply
Sulphur Springs
06.2017 - 03.2018
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Identified discrepancies between physical count and computer data.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Followed established guidelines for picking orders accurately.
- Transported goods to designated areas within the warehouse facility.
- Investigated any reported problems regarding shipping errors or damages.
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Education
High School Diploma -
Sulphur Springs High School
Sulphur Springs, TX05-2017
Skills
- Shipping and receiving
- Cycle counting
- Truck processing
- Able to lift and carry 75 lbs
- Team collaboration
- Deadline adherence
- Cleaning and organizing
- Verbal and written communication
- Warehouse organization
- Safety protocols
- Self-motivated and disciplined
Education and Training
other
Timeline
Warehouse Worker
HEB Warehouse
09.2025 - Current
Utility Operator
City of Mount Pleasant, Texas
05.2025 - 09.2025
Shipping Lead
Mid-America Pet Food
03.2024 - 03.2025
Shipping Team Member
Mid-America Pet Food
09.2022 - 03.2024
Shipping Performance Instructor
Lowes Distribution Center
02.2021 - 09.2022
Assistant Store Manager
Life Storage
02.2020 - 02.2021
Sales Specialist
Lowes Home Improvment
08.2018 - 02.2020
Cashier/Sales Associate
Super 1 Foods
02.2018 - 08.2018
Warehouse Worker
Grocery Supply
06.2017 - 03.2018
High School Diploma -
Sulphur Springs High School