Richard DeVore Jr
Brighton,Michigan
Summary
Chief Technologist with proven success in boosting productivity and optimizing task execution. Specializes in enterprise application ecosystems, workload mapping, systems architecture, cybersecurity, and cloud computing. Experienced in leading teams through complex challenges, achieving backlog reduction, and minimizing costs and security risks. Focused on advancing technology and fostering effective team collaboration.
Overview
21
21
years of professional experience
Work History
Chief Technologist
NTT Data
Southfield, MI
08.2021 - 05.2025
- Managed global team of over 55 individuals to execute strategic initiatives.
- Managed vendor relationships to optimize service delivery and support.
- Led technology strategy and platform automation for enhanced operational efficiency.
- Delivered a presentation at VMware BCN 2023 on AVS and migration strategies.
- Directed GPUaaS capabilities with oversight of a 1.5 million dollar product development budget.
- Redesigned managed service infrastructure to support GPUs and alternative hypervisors.
- Consolidated core platform services from over 34 merged companies into a unified global platform on Azure.
- Attended trade shows, public forums, company meetings and other business-related or networking gatherings as company representative.
- Designed and implemented Global PAM solution for secure customer access.
- Facilitated communication between technical teams, ensuring clarity on project objectives.
- Managed the installation, configuration and maintenance of hardware and software applications.
Field CTO
Secure-24 - NTT
Southfield, MI
06.2021 - 05.2025
- Drove customer engagement throughout the sales process, closing deals valued over $900,000 annually.
- Focused on revenue growth from existing customers through strategic relationship management.
- Designed and implemented customer beachhead deals to capture new market opportunities.
- Led development of technology strategy for cloud-based services and solutions.
- Facilitated training sessions on emerging technologies for staff and clients.
- Cultivated successful client relationships, driving revenue growth and enhancing satisfaction.
- Leveraged industry trends to inform solution design and business strategies.
- Developed long-range business growth plans, resulting in increased annual sales.
Chief Architect
NTT
Southfield, MI
09.2019 - 05.2025
- Optimized business operations through automation, reducing customer delivery costs significantly.
- Designed and implemented backend Elasticsearch Datalake for logging 7-14TB daily data.
- Developed scalable architecture for enterprise systems to enhance flexibility and performance.
- Produced technical roadmaps for software integration, aligning with strategic objectives.
- Conducted architectural reviews ensuring compliance with industry standards.
- Guided developers in architectural best practices, fostering a culture of excellence.
- Created comprehensive documentation including process flows and system designs.
- Evaluated emerging technologies for potential adoption to drive innovation.
Director of Oracle Applications
Secure-24 - NTT
Southfield, MI
07.2010 - 05.2025
- Established Oracle Applications practice, beginning with Hyperion, followed by Peoplesoft and JDE.
- Prepared staff work schedules and delegated responsibilities to enhance team efficiency.
- Provided leadership and mentoring to new employees on company programs and processes.
- Engaged customers using strong verbal communication to identify needs and requirements.
- Developed and maintained strategic client relationships to ensure satisfaction and retention.
- Rebuilt Managed Database Services Team for MS-SQL, Oracle DB, Postgres, and MySQL.
- Created application management teams in India to support global operations.
- Participated as a technical expert at Oracle User Group Events and conferences.
Level 2 Tech
Lenawee Intermediate School District
Adrian, MI
09.2004 - 07.2010
- Executed migration of schools to centralized LISD-hosted platform and Exchange services.
- Managed core infrastructure including DNS, AD, LDAP, fireshares, terminal services, and ERP access.
- Implemented ticketing system and established support SLAs for efficient helpdesk operations.
- Established high-speed connections for schools to central services and internet access.
- Participated in after-hours on-call rotation for critical support needs.
- Migrated from local services to centralized county services, improving efficiency.
- Responded to incoming helpdesk tickets within established SLAs to ensure timely resolution.
- Collaborated with vendors to resolve issues related to third-party products.
Education
Bachelor of Science - Information Technology
Central Michigan University
Mount Pleasant, MISkills
- Database management systems
- Oracle DB, MS-SQL, MySQL, Postgres
- Weblogic and Apache servers
- IIS and NET technologies
- Java and Python programming
- Automation with Ansible, OpenTofu, and Terraform
- SQL and T-SQL proficiency
- Bash and PowerShell scripting
- Elasticsearch expertise
- Kubernetes and K8s operators
- Virtualization with KVM and KubeVirt
- Hyper-V & Azure Stack HCI management
- Technical troubleshooting skills
- Issue escalation strategies
- IT infrastructure management
- Problem-solving capabilities
- Customer service excellence
- Cloud computing solution architecture
- System administration practices
- Software installation processes
- Team collaboration techniques
- Vendor management skills
- System integration expertise
- Stakeholder communication strategies
Accomplishments
- Represented the organization as a featured speaker at VMworld Barcelona, presenting technical insights on Azure Vmware Solution to a global audience
- Represented NTT at Oracle OpenWorld, co-presenting with Oracle on Engineered Systems and delivering expertise on the use of Oracle Linux in mission-critical environments.
- NTT DATA Innovation Award Winner 2023 - Terraform Skeleton for rapid adoption business wide
- NTT DATA Innovation Award Winner 2025 - Contributions to build NTT's Generative AI offerings
Work Type
Full TimeWork Location
RemoteHybridOn-SiteTimeline
Chief Technologist
NTT Data
08.2021 - 05.2025
Field CTO
Secure-24 - NTT
06.2021 - 05.2025
Chief Architect
NTT
09.2019 - 05.2025
Director of Oracle Applications
Secure-24 - NTT
07.2010 - 05.2025
Level 2 Tech
Lenawee Intermediate School District
09.2004 - 07.2010
Bachelor of Science - Information Technology
Central Michigan University
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