Richard Diring
Colorado Springs
Summary
Diligent Project Manager with background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver Cybersecurity projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.
Overview
23
23
years of professional experience
Work History
Information Security Analyst 2
Denver Health and Hospital Authority
05.2023 - 07.2025
- Assisted in monitoring security alerts and incidents to identify potential threats.
- Supported implementation of security policies and procedures to ensure compliance.
- Collaborated with team members to analyze security breaches and recommend improvements.
- Engaged in continuous learning of cybersecurity tools and technologies for skill enhancement.
- Documented security incidents and responses to improve incident management processes.
- Conducted internal audits to identify areas of improvement within the organization''s information security program.
- Supported legal teams in investigations involving subpoenas for information and legal holds, providing crucial technical expertise.
- Mitigated risks associated with remote access by implementing strict access controls for external users.
- Assessed vendor security during procurement processes, ensuring compliance with company policies and industry best practices.
Information Security Engineer
TTEC
03.2019 - 07.2025
- Implemented security measures to safeguard sensitive data and infrastructure.
- Conducted vulnerability assessments to identify potential security risks and threats.
- Collaborated with cross-functional teams to develop incident response protocols.
- Analyzed security incidents and developed comprehensive reports for management review.
- Monitored network traffic for unusual activity, escalating issues as necessary.
- Validated and verified system security requirements definitions and analyzed system security designs.
- Streamlined patch management processes to ensure timely updates and reduce system vulnerabilities.
- Planned and oversaw configuration changes for security infrastructure platforms.
- Mentored junior team members, fostering a collaborative environment that encouraged professional growth and knowledge sharing.
- Developed comprehensive incident response plans for timely mitigation of cyber threats.
- Spearheaded incident response efforts, effectively resolving issues while minimizing downtime and financial losses.
Information Services Analyst
US Citizenship and Immigration Services
03.2018 - 03.2019
- Analyzed data trends to support decision-making processes within immigration services.
- Developed and maintained comprehensive documentation for system workflows and user guides.
- Collaborated with cross-functional teams to enhance information sharing protocols and improve service delivery.
- Implemented process improvements that streamlined operations and increased efficiency in case management systems.
- Led training sessions for staff on new software tools, enhancing team competency and productivity.
- Evaluated system performance metrics to identify areas for enhancement and optimize user experience.
- Coordinated project initiatives focused on compliance with federal regulations and policy updates.
- Optimized database performance by routinely updating software and maintaining accurate records.
- Reviewed current workflows within department; identified areas needing improvement or realignment for enhanced productivity.
- Led team meetings to discuss project updates, share insights, and collaborate on problem-solving strategies.
- Conducted thorough data analysis, identifying trends and patterns to support business objectives.
- Mentored junior analysts in industry best practices; fostered a positive learning environment that promoted growth.
- Increased process efficiency by automating manual tasks through scripting and other programming techniques.
- Managed multiple projects simultaneously, meeting deadlines and delivering high-quality results.
Enrollment Services Advisor
Bridgepoint Education
08.2015 - 03.2018
- Guided prospective students through enrollment processes, ensuring clarity and accuracy in information provided.
- Developed and implemented strategies to enhance student recruitment efforts, increasing engagement and conversion rates.
- Analyzed student feedback to identify areas for service improvement, leading to enhanced satisfaction and retention rates.
- Collaborated with academic departments to streamline enrollment procedures, improving efficiency and reducing processing times.
- Trained new staff on enrollment policies and systems, fostering a knowledgeable team capable of delivering exceptional service.
- Monitored compliance with accreditation standards during admissions processes, ensuring alignment with institutional goals and regulations.
- Utilized CRM software to manage interactions with prospective students, optimizing communication strategies for better outreach results.
- Resolved student inquiries quickly and professionally, maintaining a high level of customer service at all times.
Information Security Manager
US Marines Corps
05.2002 - 06.2015
- Developed and implemented security policies to protect organizational assets and sensitive information.
- Led incident response efforts, coordinating cross-functional teams to mitigate security breaches effectively.
- Collaborated with IT departments to integrate security solutions into existing infrastructure, improving system resilience.
- Spearheaded training programs for employees on cybersecurity awareness, fostering a culture of security mindfulness across the organization.
- Actively participated in cross-functional meetings to provide expert guidance on information security matters during project development phases.
- Enhanced information security by developing and implementing comprehensive policies, procedures, and training programs.
Education
MBA - Organizational Leadership
National University
La Jolla, CA01-2017
Bachelor of Science - Social Psychology
Park University
Kansas City, MO06-2015
Skills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Strategic planning
- Schedule management
- Advanced problem solving
- Risk management
- Coaching and mentoring
Timeline
Information Security Analyst 2
Denver Health and Hospital Authority
05.2023 - 07.2025
Information Security Engineer
TTEC
03.2019 - 07.2025
Information Services Analyst
US Citizenship and Immigration Services
03.2018 - 03.2019
Enrollment Services Advisor
Bridgepoint Education
08.2015 - 03.2018
Information Security Manager
US Marines Corps
05.2002 - 06.2015
MBA - Organizational Leadership
National University
Bachelor of Science - Social Psychology
Park University
Similar Profiles
D'Von JohnsonD'Von Johnson
Floor Stocker at Denver Health and Hospital Authority (DHHA)Floor Stocker at Denver Health and Hospital Authority (DHHA)
Briana PerkinsBriana Perkins
PBX Operator (hospital Operato/ Call Center Agent at Denver Health And Hospital AuthorityPBX Operator (hospital Operato/ Call Center Agent at Denver Health And Hospital Authority
Wyatt Genasci SmithWyatt Genasci Smith
Project Coordinator at Denver Health And Hospital AuthorityProject Coordinator at Denver Health And Hospital Authority
Grecia De LeonGrecia De Leon
Hospice Caregiver at Talem Home HealthcareHospice Caregiver at Talem Home Healthcare
Anthony TyshkevichAnthony Tyshkevich
Restaurant Waiter at Fazoli's RestaurantRestaurant Waiter at Fazoli's Restaurant