Richard Dominguez
Wallingford,United States
Summary
Motivated and resourceful professional with a strong foundation in critical thinking, problem-solving, and customer service. Known for excellent conflict resolution skills and a proven ability to collaborate effectively in team settings. Fluent in Spanish, offering the ability to communicate effectively in diverse, multicultural environments. Committed to providing exceptional service, resolving issues efficiently, and supporting team success in dynamic work settings.
Overview
8
8
years of professional experience
Work History
Irrigation Tech
Bethany Mountain Lawn Care
06.2019 - Current
- Service irrigation accounts: install, maintain, and repair systems.
- Troubleshoot electrical and hydraulic issues with multi-zone irrigation systems.
- Operate commercial-grade lawn equipment.
- Operated commercial-grade snowplows and snow blowers.
Community Safety Officer
Choate Rosemary Hall
12.2023 - 03.2025
- Responsible for the off-hours safety and security of students, faculty, and property at a 458-acre campus.
- Answer incoming calls as required. Direct callers to appropriate person, dispense information, and dispatch community safety officers, as appropriate.
- Provide inspection services and reports for emergency lighting, exit lighting, and fire alarm drills on a scheduled basis.
- Initial responder to all campus alarms and incidents.
- Card Reader Programming (access level, student access levels, etc.)
- Responsible for communicating and coordinating with the Town of Wallingford's medical, fire, and police departments during incident response.
- Complete daily reports and incident reports.
Student Finance Assistant
Post University
08.2017 - 03.2020
- Processing student financial aid documents and applications.
- Answering basic financial aid questions.
- Organization of student files.
- Assist with Excel Sheets.
- Assist with officer mailing to students/parents.
- Assist University finance department staff with processing student financial aid documents and applications.
- Review files for completeness to ensure compliance with requirements.
- General office tasks.
Sales Rep
AT&T
12.2018 - 06.2019
- Sell AT&T products and services to consumers.
- Meet sales goals and upsell various packages to the customers to meet their needs.
- Receive training in the latest technology for phones and tablets to provide productivity enhancements for commercial customers.
- Conduct outbound follow-up calls to potential and existing customers via e-mail and telecommunications in order to qualify leads and offer relevant products and services.
- Take part in associate role plays and weekly training sessions.
Education
Bachelor of Science - Emergency Management and Homeland Security
Post University
Waterbury, CT05.2021
Skills
- Critical Thinking
- Conflict Resolution
- Computer Proficiency
- Customer service
- Teamwork and collaboration
- Problem-solving
Affiliations
- Post University - Soccer Team Member: 17'-20'
- EMH Club Member: 18'-20'
- West Haven High School- Soccer Coach: 21' - 22'
- Mark T. Sheehan High School - Soccer Coach: 22'-24'
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Accomplishments
- NCAA Sweet 16 Appearance 18' & 19'
- CACC Conference Champion 18' & 19'
Timeline
Community Safety Officer
Choate Rosemary Hall
12.2023 - 03.2025
Irrigation Tech
Bethany Mountain Lawn Care
06.2019 - Current
Sales Rep
AT&T
12.2018 - 06.2019
Student Finance Assistant
Post University
08.2017 - 03.2020
Bachelor of Science - Emergency Management and Homeland Security
Post University
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